Andrew Grey Funeral Directors, Hetton Le Hole

5 Christine McGrath 12th Apr 2022

Outstanding care, support, and organisation. Went beyond to give mam the service she wanted. Kept in touch during the whole time and after the funeral.
Would recommend Andrew Grey 100% his team are fantastic.

5 Jeannette . 12th Apr 2022

Andrew provided an outstanding, professional service from start to finish.
Kind, considerate, charming, patient, helpful, superb, compassionate and empathetic are just some of his qualities.
Andrew looked after our loved one and us with care and dignity from start to finish.
Andrew was immaculate when he visited us and he explained each process brilliantly step by step. He kept in touch regularly to see how we were and to provide updates. We felt like we were his only customers.
Andrew has a special, unique and sincere way when speaking with people and helping them through their grief.
He has a fantastic team of people too and would highly recommend this service.
Thank you very much

5 Michael Grey 10th Apr 2022

Spot on gr8 service

5 Shaun Newton 8th Apr 2022

Andrew and the team excelled in every way and made the whole situation so much easier. Thank you

5 Mary Place 5th Apr 2022

Andrew Grey funeral directors have dealt with my father's funeral in a totally professional way. They have supported us at every stage. I could not give a higher recommendation. Ben our funeral director has offered guidance and advice which was invaluable. We are totally satisfied with the whole process.

5 Denise Fisher 28th Mar 2022

5 star with every little detail. So professional and caring thank you Andrew

5 Brian Wilson 27th Mar 2022

Great service from Andrew and all his staff, made a challenging time much more bearable . Thank you for your professionalism and sympathetic support much appreciated .

5 Sam Sadler 22nd Mar 2022

Andrew and the team are just amazing. We've used Andrew Grey as a family for years. He is caring, very helpful and so professional. Can't recommend him enough. Thank you

5 Linda Jones 8th Mar 2022

Would like to thank Andrew, Ben and rest of staff everything went as planned and Would recommend Andrew grey funeral directors from start to end, thank you so much.

5 Claire Blankley 7th Mar 2022

We will never forget the way in which Andrew and his colleagues looked after us during this difficult time. He immediately took everything out of our hands and took care of us all. We didn’t have to worry about anything and our Dad had the perfect send off. Andrew messaged us often to make sure that we were ok and made us feel that we were the only people who mattered. We are eternally grateful for his support and care.  Vera, Claire and Dawn. 

5 Alison Napper 1st Mar 2022

Exceptional service from start to finish from Andrew and his team. Contact on a regular basis with updates and support during a difficult time. Would highly recommend this family orientated Funeral Director and his team to everyone. Thank you all for making this most difficult time an easier process to deal with. 

5 Phil Hay 19th Feb 2022

Excellent service , everything 
Taken out of our hands all handled very professionally 

5 Keith Stevens 18th Feb 2022

Andrew’s handling of the funeral arrangements from start to finish was exceptional.
We felt that everything was in safe hands which enabled us to concentrate on other family matters.
I would have no hesitation in recommending their services.

5 Susan Theaker 13th Feb 2022

Thank you all so much for the professional service you provided our family, Andrew and all the staff couldn’t of done anymore to give Mike the special send off you provided from the beginning to the end wouldn’t wish to use anyone else, thanks again sue kev and family ❤️

5 Wendy Blackshaw 8th Feb 2022

Andrew Grey was professional, helpful and understanding in such sad circumstances.
Everything was arranged and organise with great ease making the process seamless and less stressful!
Many thanks for all his support. 

5 Alison Napper 4th Feb 2022

Excellent service, we as a family were made to feel that we were the only ones that were using this service because of the constant contact and support from Andrew and Ben. In our hours of need they were fabulous and I would not hesitate to recommend their service to anyone. Thank you does not say enough to Andrew and all of his team

5 Jackie Beck 24th Jan 2022

Having used Andrew Grey Funeral Directors in the past,we knew we would reeive first class service.
We were not disappointed.
As in the past, the staff at Andrew Grey's could not do enough for us. They really do go the extra mile.
Nothing is too much.
We would highly recommend Andrew Grey Funeral Directors to everyone.

5 Derek Craig 14th Jan 2022

A sad day but a good day. Woodland burial service was perfect. A big thank you to all the  people at Andrew Greys from start to finish.

5 Lynne Curd 11th Jan 2022

No words can describe how fantastic Andrew grey’s firm were when arranging my dad’s funeral. Ben our funeral director was second to none. Everyone was so compassionate and respectful throughout and they really made his last journey as bearable as possible for us all. Thank you so much 

5 Julie Thompson 30th Dec 2021

A absolutely outstanding service provided by Andrew grey and staff helping us through the past few weeks looking after my mam with dignity and respect. A massive thank you to Ben who’s support has been invaluable throughout and also to Gillian who supported my girls while visiting their nana in the chapel of rest.
We will be forever grateful.

5 Pauline Seery 13th Dec 2021

Very professional and caring

5 Jacky Worthington 11th Dec 2021

At the difficult and sad time of the loss of a loved one it was a huge relief to be helped and supported through the funeral arrangements by such kind and caring people. We know Vera was looked after with respect and compassion. I can't thank Andrew, Gillian, Ben and Sarah enough and would recommend them to anyone in need of an excellent service.

5 Nina Vasey 6th Dec 2021

The support from start to finish was exemplary. Nothing seemed to be too much trouble, including evening and weekend visits to the chapel of rest to spend time with Dad. The communication was brilliant with Ben and the team regularly checking in to see how we were. Having the ability to WhatsApp was also really beneficial at a really upsetting time, as not always easy to talk.

The funeral went very smoothly and we didn’t have to worry about anything on the day, other than to focus on saying our goodbyes. The flowers were beautiful and the order of service perfect. 

Ben dealt with the family with such compassion and honesty and we felt like we were in safe hands. Having never done this before everything was clearly explained and we were guided through the process.

I have nothing but compliments for Andrew and the team, thank you all! 

5 Allison White 22nd Nov 2021

Ecellant service

5 Liz Ashworth 22nd Nov 2021

Great service from start to Finnish so kind and loving would recommend Andrew and all his staff xx