Andrew Grey Funeral Directors, Hetton Le Hole

5 Paul Scott 22nd May 2023

I cant recommend highly enough. A dedicated and caring funeral director with a personal touch. Andrew goes above and beyond all expectations. No amount of calls and messages is too much. Always available to chat, even out of office hours. A local family run firm who are proud to serve the community. Andrew made me feel as if I was his only client which I found very comforting. Outstanding service all round. Thank you so much for everything.

5 Marina Russell 20th May 2023

We can't thank you all enough for everything you have done for us at such a sad time in our lives.
Ben has been with us every step of the way, and has gone above and beyond to make mams funeral a beautiful celebration of her life.
Every detail is taken care of by Andrew and his team who are all so friendly and supportive.
Thank you from the bottom of our broken hearts xxx

5 Paul Guy 16th May 2023

Excellent service, Ben and the team really looked after us from day 1 and guided us through Dad's funeral,

5 Helen Elliott 14th May 2023

If I could give Andrew, Ben and Gillian 10 stars I would. 
Exceptional care, support and love was given to the family by everyone. 
It was a sad time but it helped to know everything was handled so professionally and in a very caring and loving, dignified way. We celebrated mam’s life and everything Andrew, Ben and Gillian did was just perfect and we can’t thank them enough. 

5 Dawn Bennett 3rd May 2023

The service that we received from Andrew and his staff was exceptional and I would highly recommend him. Andrew organised everything for my dads funeral which made the process easy for us at a difficult time. Andrew is very professional and takes great pride in his job, as a family we couldn’t thank him enough. 

5 Sarah Richardson 1st May 2023

Ben and his team provided us outstanding, professional and compassionate services from the moment the initial phone call was made, until a follow up telephone call post funeral. 
I would highly recommend this service. A very talented and amazing team, made the worst possible time a little more bearable. 

5 David Little 23rd Apr 2023

First class attention from Andrew and his team.
He looks after you as if you are his family.

Outstanding service.

5 Jillian Wardle 23rd Apr 2023

The care that we had over the last few weeks has been a huge support to our family. Andrew and his team are so efficient and handled everything when we were busy dealing with my father's affairs. We as a family had time to grieve as we knew the funeral was taken care of. Andrew goes above and beyond to make sure the family are all taken care of.

5 Donna Lynn 21st Apr 2023

Andrew Grey Funeral Services were amazing from start to finish, so easy to talk to and went above and beyond expectations.

Andrew is a saint! He must be, as my mother changed the songs three times and also the Eulogy. Nothing was a problem to him at all.

Thank you so much Andrew and gives thanks to your brilliant staff.


Freda & Donna Xx

5 Diane . 19th Apr 2023

Extremely professional, caring and helpful. Would not go anywhere else with Andrew and all of the staff going above and beyond to ensure everything is taken care of from start to finish.
Nothing is too much of a problem and you are kept informed at every stage making a difficult time much easier.

5 Judith Robson 11th Apr 2023

Excellent service very kind and caring at a very difficult time they made the whole process as smooth as possible. I would highly recommend them anyone.

5 Tina Lynn 2nd Apr 2023

Very happy with the service we received we used the for both my parents would recommend them to everyone

5 Tracy Johnson 16th Mar 2023

I can’t praise you all enough, it’s an emotional time, we never felt hurried into making any decisions, you were compassionate, caring, professional, and friendly, the day of the funeral was very well organised, Thankyou all very much from the bottom of our Brocken hearts  

5 John Snowdon 11th Mar 2023

Andrew and staff went above and beyond to help me and my family after the sudden death of my grandson,I would go as far to say they became part of the family.I will never be able to thank them enough..

5 Susan Anderson 10th Mar 2023

Brilliant personal & professional service throughout. Would highly recommend.

5 Wayne Hopkins 7th Mar 2023

Excellent service everything went perfectly definitely recommend this funeral director thank you so much

5 Audrey Purvis 6th Mar 2023

Myself and the Family of the late John Nofty Purvis would like to thank all of the staff at Andrew Grey for all of their help and support they gave us at this sad time .
Ben who took care of us gave us a courtesy call almost every day letting us know we could contact them anytime.
I would also like to say that they laid my husband to rest exactly the way he would have looked.
The service they provided on the day of the funeral was outstanding taking all of our wishes and needs into consideration
Again a Big thank you to Andrew and staff Especially BEN
Thank you Audrey Purvis

5 Jenna Scotter 14th Feb 2023

I really can't thank Andrew Grey and Co for the amazing service from start to finish they give the best service ever very professional and caring bend over backward to make sure they give you the best and I'm sure my late partner would of loved the service provided would recommend them to anyone xx

5 Neil Thompson 10th Feb 2023

Every thing was exactly as planned 

5 Maria Davis 5th Feb 2023

Andrew, Ben, Gillian, and the team were outstanding. Nothing was too much trouble. My Mum had the send-off she deserved, and Mark and I are eternally grateful. I would thoroughly recommend Andrew Grey to all who need his services. Thank you from the bottom of our hearts❣️

4 Paul Askwith 5th Feb 2023

Was excellent service from beginning to end Ben was there for us we were kept updated all the time  10/10

5 Gerry Putz 4th Feb 2023

Andrew, and his team were extremely professional, courteous and understanding from the start and throughout. We couldn’t have asked for anything more. An absolute credit to their profession. 

5 Susan Armstrong 3rd Feb 2023

Andrew, Ben and Gillian were totally professional. They made Derick and his family feel  important and the communication was excellent nothing was a problem we as Derick’s family are most grateful. We thank Jean for a meaningful service. Susan

5 Christopher Duffy 30th Jan 2023

A faultless service, nothing was too much. Our Mam had left very precise instructions on her funeral plan, which was written some time ago. Time however can make some instructions obsolete, Andrew Grey were very happy to adapt. A big thanks to Ben for his patience and support.

5 Carol Hutchinson 27th Jan 2023

We couldn’t thank Andrew and Gillian enough for arranging everything for us and this was greatly appreciated. Nothing was a problem to them. 
The funeral was carried out with dignity and compassion and Shirley would have been so pleased with it.
Again many thanks from  Carol , David and all of the family