Andrew Grey Funeral Directors, Hetton Le Hole

5 Tracey Parkinson 16th Feb 2019

Excellent service provided & no complaints at all. Very professional & 100% customer service x

5 Caroline Hogan 11th Feb 2019

Lovely people to deal with and do anything to help out. Very compassionate and understanding at this hard time.

5 Allan Wilson 10th Feb 2019

The service we received was excellent. Kay, Susan and all the staff were very professional but also very kind and caring. They could not have done any more to help us through a difficult time. We would highly recommend these funeral services.

5 Graeme Davidson 8th Feb 2019

Andrew provides a first class service. At such a difficult time for us Andrew stepped in and supported all of the family with his professionalism, kindness and empathy. We couldn’t have been happier with his  advice, efficiency and attention to detail. We felt dad was cared for throughout. You will not get a better personalised service anywhere, everything was delivered exactly as agreed. Thank you to Andrew and all his staff. 


5 Maxine Logan 4th Feb 2019

Excellent service very helpful professional and done an amazing funeral for my dad

5 Lynne Ormiston 29th Jan 2019

Kay organised mams funeral over the Christmas period which was an extremely difficult
time.She supported the whole family and followed our every wish.Mam would be so proud.A big thankyou from us all Kay xx

5 David Robson 29th Jan 2019

My mother (the deceased) had made the funeral arrangements under a Golden Charter plan and the funeral directors carried out her wishes to the letter.
They were simpathetic and caring in all aspects and are to be commended on their diligence..

5 Gillian Clancy 28th Jan 2019

We would just like to thank Ben and his team for all the support and help at this sad time and would highly recommend to anyone thank you all

5 Linda (Doreen's good friend) 26th Jan 2019

Thank you all so much for dignity and respect shown to doreen xx

5 Ralph Foster 25th Jan 2019

Really pleased the way everything was organised for Ann’s funeral. Top class ! 

5 Sharon Russell 22nd Jan 2019

They made a sad time in our lives a bit easier, very caring and professional. Can’t thank Ben and team enough. 

5 Julie Young 15th Jan 2019

The help and support we received from Andrew and his team were amazing at the most difficult time 

5 Valerie Moore 15th Dec 2018

Absolutely outstanding in every aspect.We were kept informed at every stage with compassion.
Every thing was taken care of which lightened our load.They were very professional. Would certainly recommend them

4 Doug Soakell 27th Nov 2018

The best service anyone could ask for .when you die  andwew grey is the man to send you on your way 

5 Jean Massam 27th Nov 2018

Excellent service could not have been any better everything done with dignity

5 Jane-Louise Brown 20th Nov 2018

Kay, Andrew and all the team took great care in ensuring every aspect of the arrangements went as planned and they dealt with us all with great respect and dignity. They made a very difficult time more bearable. They thought of everything and their professionalism showed. Our family are very grateful for their service. 

5 Tracy Watson 16th Nov 2018

As always all staff were professional yet personal attention given every step of the way. Will highly recommend Andrew Grey and his staff.

5 Vicki Kennedy 13th Nov 2018

Totally amazing go above and beyond for you and family each and every member of staff were amazing and fantastic help so much time and compassion for you aswell 

5 Anne Roe 4th Nov 2018

I would highly recommend Andrew Grey Funeral services. I could not have asked for a more professional and sympathetic handling of my mam’s funeral. From start to finish, Ben, our undertaker, looked after every detail of the funeral with dignity and care, not only for my mam but for myself and family.Nothing  was too much trouble and Ben went above and beyond to ensure that everything was done to our wishes. At what was such a difficult and emotional time, the extra care that we were given was much appreciated and I cannot express my gratitude enough to Ben, Andrew and all at Andrew Grey Funeral Services. 

5 Eileen Benson 29th Oct 2018

A fantastic service from Andrew, Ben and all the team. We couldn't have asked for more. They were professional, compassionate, and there whenever we needed them to guide us through a difficult time.

5 Allison Corbett 27th Oct 2018

Beautiful personal touches which would have made my Mam very proud. At a time when emotions and stress are running very high, both Kay and Andrew supported the family wholeheartedly with compassion and professionalism which alleviated any additional pressure.
Thank you 
Allison Corbett

5 Neil Johnson 29th Sep 2018

The service from start to end was absolutely first class. Our family can't thank you enough for your compassion, empathy and professionalism and would unreservedly recommend them. Thanks again. Neil.

5 Elaine Davidson 23rd Sep 2018

Within a few minutes of meeting Andrew you feel like you’ve known him all your life. He made the whole process for both my parents funerals so straightforward and I would highly recommend his services. Thanks Andrew and your team, your kindness will never be forgotten.

5 Carol Hutchinson 8th Sep 2018

We received excellent service at a very difficult time. Everything was organised in a very professional manner with care and consideration.

5 Teresa Donkin 4th Sep 2018

I can not thank Andrew Grey and his team enough for making such a difficult time so easy.
I first dealt with Kay who was very professional she then handed over to Susan and Gary who were equally as good, finally I dealt with Andrew who on the day of the funeral talked me through what was happening throughout the day.
These people have all chosen the right vocation. 
Caring and professional throughout.
Thank you Andrew Grey and team.