Co-op Funeralcare, Stockton on Tees

5 Barbara Blakeburn 11th Sep 2023

I was very pleased with the excellent care and attention we received from Ross and Fiona in preparation for the funeral.  My Auntie’s funeral was carefully carried out with dignity and sympathy. 
Thank you so much for your help and advice at this difficult time. 

5 Phillipa Stephenson 9th Sep 2023

They were amazing. They gave us everything thing that we asked for, they were respectful and very helpful.

5 Jan Craggs 14th Aug 2023

After caring for Dad at home for the previous 10days whilst on his final journey, and even though expected the shock was numbing. So, to have such a team of dedicated professionals was beyond amazing. From initial phone to the OOH call centre of Co op Funeral Services whose questioning of myself was gentle but authoritative. To the arrival at night of two lovely young ladies who took care of the family as well as they did of Dad. Treating him with the utmost respect, gentleness and consideration. Talking to him as if they had called in for a visit. When I asked are others coming to help you, they smiled and said no, they were stronger than they looked and they'd a lot of practice. They made sure at all times we were informed as to what would now happen but were extremely keen to protect us from any further distress, asking that we stayed in the dining room whilst they took Dad to their vehicle. Please thank them from the family. Our next visit was from Andrea our Funeral Director, the most amazing efficient and caring individual I've had the pleasure to meet. She guided, cajoled, asked important questions we had never even considered. Spending possibly two hours with us, answering questions, making suggestions, never once did she push, look at her watch, or make us feel rushed. Even discussing costs seemed normal without any hard sell in sight.
Andrea introduced us to Sarah our celebrant, a better choice could not have been selected. Sarah "in a Nutshell " could have been in the family for years after chatting to us, laughing with us, advising and making copious notes throughout. Her Celebration of Dad's life will forever be in my heart. She nailed it.
The staff at Stockton Coop Funeral Services were outstanding, nothing to much trouble no request or requirement a hardship. They too laughed with us at Dads quirks, never thought any addition, change or and alteration was wrong or not in keeping. You tell us what you need, we will do our best to comply.
Andrea kept me appraised of everything that would happen on the day, how it all came together, but came into her own on the day of the funeral, the ultimate professional immaculate in her morning suit and top hat. She took complete control but still took time out to hold my hand, ask if I was OK, tell me. "You can do this" but stopped short of prodding me with her staff as I'd asked her to if I started crying. She brought me a cup of water instead.
I will be forever in her debt, along with EVERY staff member of Coop Funeral Services Stockton. They did my Father proud.

4 Rosemary Scantlebury 14th Aug 2023

Excellent from start to finish very reliable and supportive

5 Caroline Patterson 31st Jul 2023

My family have always used the Co Op as my grandfather worked for them and they always deliver excellent, sensitive and highly professional care. Thank you very much. 

5 Kenneth Thurlbeck 31st Jul 2023

Very helpful and sympathetic consideration received during a sad time.
Funeral services on the day carried out in courteous and dignified manner
Special thanks to celebrant, Sarah, for the lovely manner in which she conducted the service.

5 Adam Edwards 24th Jul 2023

Very professional and respectful thank you so much.

5 Martin Harrison 1st Jul 2023

During this difficult time they were not only professional but also so caring. Thank you so much to Ross and all the staff. 

5 Vincent Lunn 19th Jun 2023

Steven and his fantastic team at the Stockton branch
Were so caring through the 
Whole process, nothing was a problem to them.
    Thank you so much.
                              

5 Sandra Golightly 28th Feb 2023

A very caring and compassionate team who took the worry out of the planning. Everything was perfect. I would recommend the Co-op without hesitation.

5 Lynn Bellars 27th Feb 2023

I would like to thank all at Co-op Funeral Stockton-on-Tees for all aspects in organising our Mother's funeral. In particular Steven and Fiona who kept us informed during everything. Everything we requested for Mum was done for the family, the flowers were beautiful, the memory cards were perfect and the choice of celebrant (Claire) was excellent. The service for Mum was exactly as she would have wanted and that was so important to us all. So thank you to all who helped during this time.
MLWB

4 Robert Ryder 27th Feb 2023

We can’t thank all involved in Karen’s funeral everything was perfect you made a very sad time as good as it could have been thank you to everyone involved 

5 Angela Davis 20th Feb 2023

I cannot thank you all enough. You helped me to get through every step of a difficult time. Fiona you are just amazing - helping me with each stage and supporting me to see my Dad.
Ross thank you too - the day went so smoothly and with so much dignity and respect.

5 Tracey Furmidge 20th Feb 2023

They were very caring, helped us from the start all way through to the funeral of my husband.couldn't ask for better professional people.

5 Bryan Laver 7th Feb 2023

Very friendly, professional helpful and compassionate. 

5 David Luke 6th Feb 2023

Very helpful, informative service throughout the time we involved Co-op Funeral Service in Stockton-on-Tees.
Staff members Ross & Fiona certainly helped us through this difficult time. I only have praise for the help they gave myself and my family.

5 Diane Janet Lillie 6th Feb 2023

I was so pleased with everything that you did for us, beautiful service, Abbey and Clare where amazing, thank you to all involved

5 Raymond Goodin 6th Feb 2023

Handled a very difficult time with care and consideration, everything organised to my late wife's wishes

5 Joy Robinson 2nd Feb 2023

Excellent and caring service from Co-op Funeralcare in Stockton. 

5 Kathryn Li 16th Jan 2023

From start to finish, I found the staff at Norton Road to be both caring and professional, particularly Fiona, James, Stephen and Ross. My mother’s funeral was well organised and she was looked after with care and attention. My assigned celebrant, Paul Russell was above and beyond our expectations and we couldn’t have wished for a better send off for my mother. I would certainly recommend this branch of Co-op Funeral Care at Norton Road, they will help you through what is a painful and unbearable time. Thank you! 

4 Robert Dennison 3rd Jan 2023

Ross, Fiona and colleagues provided a very professional, compassionate and thorough service throughout the time that I needed them. I had cause to use the Co-op Funeral Care services a couple of years ago with the same team and cannot fault them in any way.

5 John Patrick Dunleavy 13th Dec 2022

Verry

5 Jennifer Ross 13th Dec 2022

Very helpful and attentive team. Ross lead his team always showing respect and dignity to the family and our late father.

5 Robert Windell 12th Dec 2022

very good

5 Denise Birdsall 5th Dec 2022

I used these for my 15 year old son what lovely caring compassionate people they are they can’t do enough for you especially Fiona and Stephen we also used these  for my brother I would highly recommend