Co-op Funeralcare, Crook

5 Sandra Watson 12th Feb 2024

The funeral of my sister was so dignified and it was all thanks to the service we received I couldn't have wished for anything better thank you so very much

5 Ann Whittaker 9th Jan 2024

Excellent service throughout. Staff extremely helpful, caring and efficient.

5 Keith Balsom 4th Jan 2024

We were delighted with the service provided by Co-op Funeralcare. Dealing with the staff was a pleasure and it was always clear that arrangements were in safe and competent hands. We couldn't have asked for more. The day of the funeral went smoothly and it was a pleasure to meet the Funeral Director herself on the day. Thank you for everything.

5 Glenis Cairns 2nd Jan 2024

I was delighted by the service received from Co-op Funeralcare Crook. I found Julie, the funeral director, extremely thoughtful and helpful and she made the planning of my aunt’s funeral easier than I would have imagined.

5 Clare Kilner 29th Aug 2023

Fantastic service from start to finish. Having never planned a funeral before, David made this so easy. Great communication every step of the way. Really appreciate everything he did to make the day go seamlessly. 

3 Terence Cranston 1st Jul 2023

The arrangements were fine, but not happy at receiving the invoice 2 weeks before my mother's funeral

4 Michael Franks 20th Feb 2023

All the Coop staff were very good.

4 Lore Mawby 17th Jan 2023

I had very good experience at crook  and Ferryhill 

5 Morton Higgins 4th Jan 2023

Excellent service delivered with compassion and minimal fuss.

Many thanks

5 Ronald Lawson 17th Oct 2022

From the first phone call till the last the co-op team were professional,polite,caring and a pleasure to meet.Dave Scott was fantastic especially prior to the funeral asking if was ok.also Emma who conducted the service was so sincere and loving.i would recommend Co-op to everyone.

5 Tony Aldrich 5th Sep 2022

From beginning to end the service we received was fantastic. Julie from the ferry hill office was our contact and from the outset her caring and friendly manner and her willingness to help were more than we could have wished for. Her responses and advice were always prompt respectful and helpful. The whole process ran smoothly and allowed us all to mourn the loss of Norman in exactly the way we wished, and this was very much due to Julie’s work with us and behind the scenes. We will always be very grateful for her help.  Kindest regards. Tony Aldrich (personally and on behalf of all the other family members too).

5 Anne Scott 30th Aug 2022

I am really happy with all the staff that helped me though the very difficult time of loosing my loved one ,

5 Alan Wilson 26th Aug 2022

Everything handled professionally

5 Jill Cameron 22nd Aug 2022

Very professional, caring service. Excellent communication with all members of staff. Very flexible and willing to listen. 

5 Linda Dove 8th Aug 2022

All staff were excellent in manner no problems encountered

5 Maxine Kelly 28th Mar 2022

looked after very well .
very proffesional and well presented on the day.assisted every step of the way

5 John Todd 28th Mar 2022

From start to finish the whole procedure was carried out with professional handling. Nothing was to much trouble. Many thanks to Jenny and Colin.

5 Linda Young 14th Mar 2022

Colin and Jenny were so professional, but also very kind. 

Funeral was very well planned and I was informed of funeral planning throughout. 

Graham the curate was the nicest man, and the service was very personal to my dad. 

Overall the professionalism and support was exceptional. 

5 David Metcalfe 28th Feb 2022

Nothing is a bother the team are always courteous and helpful whenever they were contacted. A small error ( not their fault) was promptly rectified. I have nothing but good feedback for the whole team. 
Thank you 

5 Clyde Camp 21st Feb 2022

Jenny and I had bought a Funeral Bond each way back in 2009 and when Jenny's had to be used, I knew that the Co-op were going to take a financial hit, but was a bit surprised to be told that we were to have a 09:30 funeral. I later found out that a 09:30 cremation received a large discount. However, Colin told me that if we had not taken the 09:30 funeral we would possibly have been delayed a further week. Apart from that, I was more than happy with the way that the arrangements were made and carried out with compassion for all involved. I think that Jenny would also have been happy, even though it was her own funeral. Thank you to all.

5 Colin Patterson 24th Jan 2022

Very helpful, good clear communication, would definitely

5 Matthew Oughton 6th Dec 2021

All went well very happy with all aspects of the funeral