Co-op Funeralcare, Consett

111 reviews

Latest Verified Reviews

Janice07 O'Donnell 27th Nov 2023

From meeting Tracey our funeral director and the team who work from Gibson House in Consett, they provided a professional and empathetic service. Nothing was too much trouble, our wishes were followed to the letter, and they did everything possible to ensure the day went as smoothly as possible. They are great ambassadors for the Co Op funeral services.

Lesley Taylor 27th Nov 2023

Very very helpful and courteous

Helen Rush 24th Nov 2023

Very good

Reviews

Location

Gibson House
2 Newmarket Street
Consett
County Durham
DH8 5LQ

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About Us

As Co-op Funeralcare, Consett is not a member of Funeral Guide, we cannot show up-to-date pricing or service information.

If you are in need of a funeral director, Funeral Guide does have contact information for other funeral homes nearby. To find out about any of these homes, please click on one of the funeral directors below.

Co-op Funeralcare, Consett is an ethical, member-owned funeral director in County Durham. Co-op Funeralcare is the UK’s largest funeral services provider, with a long history of proudly serving the local community. They are owned by their members and promise to always keep you at the heart of their service when helping you to arrange a funeral. You will be treated with care and respect, ensuring that you have both clarity and reassurance that every choice you make is the best one for you.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Co-op Funeralcare, Consett can help you plan the perfect goodbye. You can choose from a wide range of coffins, from traditional woods to eco-friendly alternatives such as bamboo, wicker or even cardboard.

Their Consett funeral home can provide a wide choice of funeral vehicles, from traditional hearses and limousines, to a horse and carriage. The Co-operative work with the country's largest florist, meaning that every kind of floral tribute will be available to you.

As well as providing funeral services in Consett, Co-op Funeralcare, Consett take a positive, active role in the community, giving back to those in the local area through support programs and outreach to other local businesses. Community is at the heart of every Co-operative branch.

During weekdays, Co-op Funeralcare, Consett in County Durham is open from 09:00 - 17:00. If you need help outside of these hours, there is a 24-hour phone service you can call. Visiting hours on the weekend can also be arranged by appointment.

Telephone Co-op Funeralcare, Consett today to find out more about the services they provide, and begin arranging the perfect farewell for your loved one. Their team of professionals are on hand to listen, advise and guide you through all your options, 24 hours a day, 7 days a week.

If you own this business and would like to enhance your listing on Funeral Guide, please click on the button at the top of the page to find out more information.

Verified Reviews

Verified Reviews

  • 5 Janice07 O'Donnell 27th Nov 2023

    From meeting Tracey our funeral director and the team who work from Gibson House in Consett, they provided a professional and empathetic service. Nothing was too much trouble, our wishes were followed to the letter, and they did everything possible to ensure the day went as smoothly as possible. They are great ambassadors for the Co Op funeral services.

  • 5 Lesley Taylor 27th Nov 2023

    Very very helpful and courteous

  • 5 Helen Rush 24th Nov 2023

    Very good

  • 5 Andrew Wilkinson 15th Nov 2023

    Co-op Funeralcare provided the perfect send off that my late mother wished for.
    Every detail of care was provided for. I can't thank the staff enough.

  • 5 Laszlo Purdy 30th Oct 2023

    A very good service. Helped me through the planing .

  • 5 Neville Reed 25th Oct 2023

    Excellent service, from first contact to funeral service. Everyone so compassionate and friendly, and made a very sad occasion so much more bearable. Highly recommended.

  • 5 Colin Mcnestrie 24th Oct 2023

    Very kind, thoughtful and compassionate staff with great attention to detail. The Coop team in Consett helped us arrange a fitting tribute for my late mother. The whole family are grateful for their kind support.

  • 5 Betty Kerr 9th Oct 2023

    Very pleased with everything. Exactly what my husband requested

  • 5 Kelly Goodfellow 2nd Oct 2023

    The staff could not have been more considerate.

  • 5 Caren Mckinney 25th Sep 2023

    Had 2 funerals in space if 8 months , excellent  service on both  services . Would recommend you too  anybody   

  • 5 David Mullen 5th Sep 2023

    When our Dad died, Co-op Funeralcare, Consett made sure that everything was really well arranged and each stage clearly explained to us. Very useful help and suggestions with all the organising. The staff were genuinely interested and concerned that we had all the information, had considered all the options and that everything went smoothly which it did. The staff are very experienced and know exactly what they are doing which means that a very distressing and worrying time was made more bearable due to their care and compassion shown to us and to our Dad.

  • 1 Paul Adamson 12th Aug 2023

    My Local CoOp Funeralcare Offices (Consett and Stanley) were lovely and did their best to rectify the situation after a terrible initial mistake (that my Mam's funeral plan had been cashed-in, when, in fact, it had not) at CoOp records office, which led me to put in an official complaint. 

    CoOp upheld my complaint and told me that they were sorry that the mistake had been made but then claimed that the mistake was made because CoOp were not provided with a Funeral Plan Number...although I had provided this number to my local CoOp office, as requested, on the morning following my Mam's death...a fact that my Local Office does not dispute.

    I have informed CoOp that I am not satisfied with their response to my complaint, even though they advised me to "Please treat this as our final response"

    I have been disgusted and appalled by CoOp Funeralcare Head Office. They have upset me greatly at an awful time dealing with the death of my wonderful Mam.

  • 5 Angela Douglas 31st Jul 2023

    I couldn't of asked for a better send off for my dad. From the day he died to the receiving of the ashes it was all dealt with professionally. Both the Consett and Stanley branches have been exceptional with all their help. They kept me informed at all times what was happening and guided me through the whole process. Well done to all involved

  • 5 Bernice Nesham 17th Jul 2023

    .

  • 5 Julie Bowden 17th Jul 2023

    Fantastic service from Joanne Catherine and Peter.
    Many thanks from the Bowden family

  • 4 Glynis Woodland 3rd Jul 2023

    Excellent customer services from Joanne, she could not have been more helpful.
    However, I don't thinks a good idea to ask for a review of the service provided until a good few weeks afterwards. We still.havent even had our loved ones ashes back yet!

    Sent on behalf of Glynis Woodland.

  • 5 Jim Arden 19th Jun 2023

    Everything covered with care and respect.

  • 5 Julie Walker 19th Jun 2023

    Can’t thank funeral care co-op enough, everyone involved was so caring and respectful from start to finish.  Our very sad time was brightened by all involved.

    Thankyou,

    Julie Walker.

  • 5 Susan Spencer 19th Jun 2023

    Co-op Funeral Care were respectful and empathic from start to finish; they kept me updated every step of the way and I felt that my relative was well cared for.. On the day of the funeral everything ran very smoothly and professionally.

  • 5 Jean Reilly 20th Feb 2023

    Everything was done professionally by the two ladies in the consett branch. They kept me well informed what was happening. Even rang me up to see how I was doing. Definitely deserve 5 stars. Would definitely recommend the coop funeral care 

  • 5 Paula Jarvis 23rd Jan 2023

    Brilliant care and very person centred, could not of asked.for a better funeral

  • 5 Janice Oakes 23rd Jan 2023

    Respectful, caring and very helpful at a very sad time, thank you to all staff. 

  • 5 Stuart Bell 16th Jan 2023

    Thank you all for your help in arranging Dad's funeral.
    From start to finish your care, consideration and professionalism were first class which is just what we needed at a difficult time.
    Thank you again.

  • 5 Audrey Knowles 4th Jan 2023

    Highly pleased with the most professional service provided by co-op. Was impressed by the kindness and understanding provided. Also grateful for advice give to us. Service second to none. 

  • 5 Elizabeth Stephenson 3rd Jan 2023

    The whole process from the first call was extremely efficient and thoughtful.All the staff were sincere and respectful 

Address
Gibson House
2 Newmarket Street
Consett
County Durham
DH8 5LQ

Open map

Latest Verified Reviews

Janice07 O'Donnell 27th Nov 2023

From meeting Tracey our funeral director and the team who work from Gibson House in Consett, they provided a professional and empathetic service. Nothing was too much trouble, our wishes were followed to the letter, and they did everything possible to ensure the day went as smoothly as possible. They are great ambassadors for the Co Op funeral services.

Lesley Taylor 27th Nov 2023

Very very helpful and courteous

Helen Rush 24th Nov 2023

Very good

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