Co-op Funeralcare, Chester-Le-Street

192 reviews

Latest Verified Reviews

Denise Bowden 7th Nov 2022

Arranging a direct cremation for my late husband was a simple and quick procedure

Julie Simm 31st Oct 2022

Excellent service from start to finish.

Anne Beaney 31st Oct 2022

Kathryn and the team guided me through the whole process. Nothing was too much trouble and the funeral was perfect

Reviews

Location

Bridgewater House
1 Newcastle Road
Chester-le-Street
County Durham
DH3 3TS

Open map

About Us

As Co-op Funeralcare, Chester-Le-Street is not a member of Funeral Guide, we cannot show up-to-date pricing or service information.

If you are in need of a funeral director, Funeral Guide does have contact information for other funeral homes nearby. To find out about any of these homes, please click on one of the funeral directors below.

Co-op Funeralcare, Chester-Le-Street is an ethical, member-owned funeral director in County Durham. Co-op Funeralcare is the UK’s largest funeral services provider, with a long history of proudly serving the local community. They are owned by their members and promise to always keep you at the heart of their service when helping you to arrange a funeral. You will be treated with care and respect, ensuring that you have both clarity and reassurance that every choice you make is the best one for you.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Co-op Funeralcare, Chester-Le-Street can help you plan the perfect goodbye. You can choose from a wide range of coffins, from traditional woods to eco-friendly alternatives such as bamboo, wicker or even cardboard.

Their Chester-Le-Street funeral home can provide a wide choice of funeral vehicles, from traditional hearses and limousines, to a horse and carriage. The Co-operative work with the country's largest florist, meaning that every kind of floral tribute will be available to you.

As well as providing funeral services in Chester-Le-Street, Co-op Funeralcare, Chester-Le-Street take a positive, active role in the community, giving back to those in the local area through support programs and outreach to other local businesses. Community is at the heart of every Co-operative branch.

During weekdays, Co-op Funeralcare, Chester-Le-Street in County Durham is open from 10:00 - 14:00. If you need help outside of these hours, there is a 24-hour phone service you can call. Visiting hours on the weekend can also be arranged by appointment.

Telephone Co-op Funeralcare, Chester-Le-Street today to find out more about the services they provide, and begin arranging the perfect farewell for your loved one. Their team of professionals are on hand to listen, advise and guide you through all your options, 24 hours a day, 7 days a week.

If you own this business and would like to enhance your listing on Funeral Guide, please click on the button at the top of the page to find out more information.

Verified Reviews

Verified Reviews

  • 4 Denise Bowden 7th Nov 2022

    Arranging a direct cremation for my late husband was a simple and quick procedure

  • 5 Julie Simm 31st Oct 2022

    Excellent service from start to finish.

  • 5 Anne Beaney 31st Oct 2022

    Kathryn and the team guided me through the whole process. Nothing was too much trouble and the funeral was perfect

  • 5 George Mitchell 24th Oct 2022

    Made the whole process as stress free as possible. 
    My Dad would have been proud of his send off.
    Very professional.

  • 5 Alan Morton 5th Oct 2022

    Effecient, caring and flexible service allowing us to give our Dad the send off he deserved.

  • 5 Richard Clarke 3rd Oct 2022

    I would highly recommend the Co-Op funeral service, particularly the Chester-le-Street branch 

  • 5 Michael Alton 3rd Oct 2022

    I say this without hesitation. The service Phil and the team at Co op chester-le-street was to say the least first class. They treated myself and my family with the utmost respect and dignity. The dignity they showed my late wife was exceptional. Please pass on my families sincere thanks to Phil and all his team.

  • 5 Sarah Gray 20th Sep 2022

    I had to arrange my first funeral for my late uncle on my own and I was totally overwhelmed.
    The staff at Chester le street Cooperative funeralcare were fantastic.
    They were so caring and supportive and nothing was any trouble. I truly believe they care about you and your loved one in there care.
    Phil, the director who looked after me and my uncle was first class.
    I walked into the home as a stranger and left feeling like a friend.
    The staff here helped make an extremely difficult and distressing time much easier
    and they were there to guide and support you throughout.
    I would totally recommend the team at chester le street Cooperative funeralcare to anyone .
    Thank you very much .

  • 5 Linda Anne Elliott 12th Sep 2022

    Phil made everything very easy for my family from the beginning of the arrangements. Thoughtful and considerate from the outset and kept in regular touch with reference to details of the funeral. Thanks again Phil and team for all yoir assistance.

  • 5 Patricia Parkinson 12th Sep 2022

    Excellent service received from office staff to the funeral director himself.  Would recommend their services to anyone.  

  • 5 Barbara Kay 12th Sep 2022

    A very difficult time was made very easy by a professional team

  • 5 Avril Currie 5th Sep 2022

    Everything and everyone were perfect, just how we wanted it.
    Thank you so much 

  • 5 Alan Punshon 22nd Aug 2022

    Being the first funeral I have had to arrange it was a daunting prospect but co-op funeral care was very professional and efficient from start to finish helping to ease my stress and explain everything with compassion and understanding from the planning stage to the actual day of the funeral. Everything went like clockwork and I have no hesitation in recommending their services to anyone.

  • 5 Chris Owen 22nd Aug 2022

    Couldn't fault them from start to finish. A very professional service was provided

  • 5 Joan Pattison 15th Aug 2022

    Compassionate, professional, helpful, reliable, respectful, friendly. An excellent experience from start to finish. Many thanks indeed!

  • 5 Lorraine Marie Summerville 15th Aug 2022

    Phil and his colleagues provided an exceptional service in terms of professionalism, compassion and reassurance. Thank you so much. We really felt Dad and the family were well looked after.

  • 5 Susan McClenn 25th Jul 2022

    Professional caring and all aspects of the funeral superb.Thank you on behalf of all the family 

  • 5 Heather Anne Barrett 25th Jul 2022

    Phil Wymer and staff go beyond expectations very easy to talk to and stay in contact all through

  • 5 Elsie Hill 19th Jul 2022

    Lovely caring people

    Thankyou x

  • 5 Lorraine Harrison 19th Jul 2022

    Excellent service from the Co-op once again. The help, support, understanding and advice was very, very good. Thank you very much.

  • 5 Alfreda Hodgson 18th Jul 2022

    Fantastic customer service from all who work at the CoOp.
    Phil was extremely professional in all aspects of organising our funeral
    He was particularly compassionate and extremely respectful at such a sad time.
    Would not hesitate to recommend.
    Thankyou so much Phil and staff .

  • 5 Gillian Carr 18th Jul 2022

    Everything was absolutely perfect from the moment I called to say my Mam had passed away. Every person I spoke to was professional and caring and seemed genuine. The service was very quick from collecting my Mam at home to having an appointment with Kirst at Annfield Plain the next day. My Dad was very upset and worried about going but Kirsty was fabulous, she did not rush anything and listened to many stories about my Mam and Dad. She kept him going throughout. I had a lot of help and emails and calls with Kirsty over the next week and they were all caring and helpful. We visited Mam at the Chapel of Rest and Barbara there was also amazing. She chatted with my Dad to calm him down when he came out and again let us take as much time as needed. Phil was in charge of the service for us and called to talk to me the week before, he also called my Dad to introduce himself. On the day it ran like clockwork and Phil was fabulous, talking to my Dad when he drove us home. I could not be happier with the service we received and would recommend the Co-op to anyone. I would be happy to give further feedback or recommendation as needed.

  • 5 Sheena Perrin 18th Jul 2022

    I couldn't fault funeral care Chester-le-Street there service was exceptional. My daughter was looked after as were all the family. She left a nine year old boy and the driver of our car did everything she could to make him feel at ease it was lovely. They made a very had day easier to get through. Sheena Perrin

  • 5 Martin Wilford 18th Jul 2022

    All the staff were very good and helpfull at this sad time.

  • 5 Jason Phillips 14th Jul 2022

    Excellent service with plenty of communication and follow up phone calls. Impressed with promptness of how everything was dealt with and with such sensitivity and care. Touched that a follow up call was made after the funeral to ask about my own well-being and how everything went. 

Address
Bridgewater House
1 Newcastle Road
Chester-le-Street
County Durham
DH3 3TS

Open map

Latest Verified Reviews

Denise Bowden 7th Nov 2022

Arranging a direct cremation for my late husband was a simple and quick procedure

Julie Simm 31st Oct 2022

Excellent service from start to finish.

Anne Beaney 31st Oct 2022

Kathryn and the team guided me through the whole process. Nothing was too much trouble and the funeral was perfect

Reviews
Crematorium
Cemetery
  • Birtley Crematorium

    Birtley, DH3 1PQ

  • Saltwell Crematorium

    Gateshead, NE9 6DT

  • Mountsett Crematorium

    Stanley, DH9 9JP

  • Durham Crematorium

    Durham, DH1 3TQ

  • Sunderland Crematorium

    Sunderland, SR4 7RS

  • Pelton Cemetery

    Chester le Street, DH2 1NH

  • Chester-le-Street Cemetery

    Chester le Street, DH3 3NN

  • Great Lumley Burial Ground

    Chester le Street, DH3 4JJ

  • Birtley Cemetery

    Gateshead, DH3 1PQ

  • Sacriston Cemetery

    Durham, DH7 6JP

  • Houghton Cemetery

    Sunderland, DH5 8NX

  • Stanley Cemetery County (Stanley)

    Stanley, DH9 0PS

  • Hetton Cemetery

    Sunderland, DH5 9PJ

  • Belmont Parish Cemetery

    Durham, DH1 2QR

  • Saltwell Cemetery

    Gateshead, NE8 4TA

  • Heworth Burn Cemetery

    Gateshead, NE10 0PE

  • Langley Park Cemetery

    Langley Park, DH7 9UT

  • Ushaw Moor Cemetery

    Ushaw Moor, DH7 7LJ

  • Castletown Cemetery

    Sunderland, SR5 3EP

  • Ludworth Road Cemetery

    Durham , DH6 3BB

Update

Prices vary by time and day of week