Co-op Funeralcare, Chester-Le-Street

192 reviews

Latest Verified Reviews

Darren Punshon 19th Sep 2023

Thank You to the team, you made the day with your professionalism.

Glenn Wallace 18th Sep 2023

Very considerate and professional at a sad time for us.

Pamela Rand 31st Aug 2023

Very professional and caring team who made everything run smoothly. Kathryn has a calming manner which helped me immensely.

Reviews

Location

Bridgewater House
1 Newcastle Road
Chester-le-Street
County Durham
DH3 3TS

Open map

About Us

As Co-op Funeralcare, Chester-Le-Street is not a member of Funeral Guide, we cannot show up-to-date pricing or service information.

If you are in need of a funeral director, Funeral Guide does have contact information for other funeral homes nearby. To find out about any of these homes, please click on one of the funeral directors below.

Co-op Funeralcare, Chester-Le-Street is an ethical, member-owned funeral director in County Durham. Co-op Funeralcare is the UK’s largest funeral services provider, with a long history of proudly serving the local community. They are owned by their members and promise to always keep you at the heart of their service when helping you to arrange a funeral. You will be treated with care and respect, ensuring that you have both clarity and reassurance that every choice you make is the best one for you.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Co-op Funeralcare, Chester-Le-Street can help you plan the perfect goodbye. You can choose from a wide range of coffins, from traditional woods to eco-friendly alternatives such as bamboo, wicker or even cardboard.

Their Chester-Le-Street funeral home can provide a wide choice of funeral vehicles, from traditional hearses and limousines, to a horse and carriage. The Co-operative work with the country's largest florist, meaning that every kind of floral tribute will be available to you.

As well as providing funeral services in Chester-Le-Street, Co-op Funeralcare, Chester-Le-Street take a positive, active role in the community, giving back to those in the local area through support programs and outreach to other local businesses. Community is at the heart of every Co-operative branch.

During weekdays, Co-op Funeralcare, Chester-Le-Street in County Durham is open from 10:00 - 14:00. If you need help outside of these hours, there is a 24-hour phone service you can call. Visiting hours on the weekend can also be arranged by appointment.

Telephone Co-op Funeralcare, Chester-Le-Street today to find out more about the services they provide, and begin arranging the perfect farewell for your loved one. Their team of professionals are on hand to listen, advise and guide you through all your options, 24 hours a day, 7 days a week.

If you own this business and would like to enhance your listing on Funeral Guide, please click on the button at the top of the page to find out more information.

Verified Reviews

Verified Reviews

  • 5 Darren Punshon 19th Sep 2023

    Thank You to the team, you made the day with your professionalism.

  • 5 Glenn Wallace 18th Sep 2023

    Very considerate and professional at a sad time for us.

  • 5 Pamela Rand 31st Aug 2023

    Very professional and caring team who made everything run smoothly. Kathryn has a calming manner which helped me immensely.

  • 5 Susan Younger 30th Aug 2023

    A thoughtful helpful team who guided us through the process and delivered a well organised smoothly and expertly run service for my Aunt. 
    Many thanks. 

  • 5 Wendy Townson 29th Aug 2023

    Kathryn was very professional and kind throughout the whole funeral process. She was very sensitive to our needs and helped us to get through the funeral as painless as possible.

  • 5 Elizabeth Seed 29th Aug 2023

    Very well constructed made my family and myself feel very calm and able to deal with a difficult day.From beginning to end the compassion and care shown couldn't be faulted.Thank you so much.

  • 5 Diane Kendall 22nd Aug 2023

    What fantastic service we received from Phil and the team cannot fault any of it. Thankyou

  • 5 Allan Joseph Perrett 7th Aug 2023

    From our first contact with the staff at Chester le Street my son and I were made to feel that whatever we wanted for my wife it would be carried out in a professional but also a caring manner. A very big thank you to Phil, the Funeral Director and also to the reception ladies who were extremely helpful and supportive in dealing with the whole situation, everyone was a true credit to your company.

  • 5 Christine Keers 1st Aug 2023

    Service was to a very high standard. Phil was very professional but personable. He also made some welcome suggestions which was helpful and much appreciated.
    The whole process was made very easy and we were contacted regularly to be given relevant information / updated.
    Thank you.

  • 5 Gemma Starkie 31st Jul 2023

    Brilliant service and very polite 

  • 5 Deborah Sheridan 24th Jul 2023

    First class very professional and considerate 

  • 5 Alison Robson 20th Jul 2023

    Thank you for all you did 

  • 5 David Pattison 16th Jul 2023

    Couldn't fault all of them one bit absolutely brilliant

  • 5 Janet McNally 13th Jul 2023

    The service we received was excellent . Staff very professional and sensitive to our needs .
    The cars and hearse were pristine and everything was carried out to plan with such  care and attention.
    Would definitely recommend coop .

  • 4 Kaye Stafford 10th Jul 2023

    Staff were very kind and helpful 

  • 5 Peter Redpath 10th Jul 2023

    Only complaint I would make as I found it offensive that you do not supply a family cross in your flower range as it's not politically correct apparently as it may offend some people ?

  • 5 Peter Batey 10th Jul 2023

    Phil and all his staff are extremely friendly, compassionate and professional.

    Thank you so much for all the care you showed to myself and me family.

  • 5 Tina Dickson 3rd Jul 2023

    Fantastic service from everyone and Phil went above and beyond to make sure my mams funeral went ahead as scheduled 
    Can’t thank him enough 

  • 5 Christopher Sewell 3rd Jul 2023

    Everything was so easy using your services. We appreciate the professional way you conducted yourselves at each stage of the proceedings and the helpfulness of everyone concerned. Thank you to Phil who helped us through each stage of the arrangements and for the courtesy and professional manner he conducted himself. We appreciate that on the day of the funeral we were guided through it and made to feel comfortable and valued. We would not hesitate to recommend Co-op funeral services to anyone.
    Chris and Hazel Sewell.

  • 5 Gillian Carr 3rd Jul 2023

    This was unfortunately my second experience in 11 months having lost both my parents in that time. I feel so lucky they had not only taken out prepaid plans with the Co-op but also that I managed to get Phil for both funerals. My Dad wanted Phil as he thought the way he looked after us for my Mam's funeral was fantastic. The personal care taken from that first difficult call after Dad passed away, the empathy of the on call people who collected Dad, and just the whole process has been second to none. You genuinely feel like they care and want everything to be perfect for you and your family. Phil has meticulous attention to detail and will ensure you are looked after through the whole process and especially on the day of the funeral. I highly recommend using them in your most difficult time.

  • 5 Dianne Stephenson Stephenson-Brown 19th Jun 2023

    Provided excellent guidance & support  in the planning of my late father’s funeral. 

    The professionalism, competence & compassion demonstrated by all the staff involved was greatly appreciated at this very sad and difficult time. 

    Would highly recommend.

  • 5 John Raymond Byrne 19th Jun 2023

    i have given some considerable thought to my wifes funreral and the arrangements for it and i cannot find one thing i was not happy with.Many thanks to all concerned at CO-OP Chester-le---Street funeral services, a very proftional service J R BYRNE

  • 5 Karen Davison 28th Feb 2023

    Everything very well done.

  • 5 Alan Patterson 28th Feb 2023

    Very professional service from the entire Chester le street team, and a special thank you to Kathryn Hendry and Colin  Laidler.

  • 5 Amanda Ransom 28th Feb 2023

    Excellent service from start to finish. Kathryn and all Team were very kind and supportive.

Address
Bridgewater House
1 Newcastle Road
Chester-le-Street
County Durham
DH3 3TS

Open map

Latest Verified Reviews

Darren Punshon 19th Sep 2023

Thank You to the team, you made the day with your professionalism.

Glenn Wallace 18th Sep 2023

Very considerate and professional at a sad time for us.

Pamela Rand 31st Aug 2023

Very professional and caring team who made everything run smoothly. Kathryn has a calming manner which helped me immensely.

Reviews
Crematorium
Cemetery
  • Birtley Crematorium

    Birtley, DH3 1PQ

  • Saltwell Crematorium

    Gateshead, NE9 6DT

  • Mountsett Crematorium

    Stanley, DH9 9JP

  • Durham Crematorium

    Durham, DH1 3TQ

  • Sunderland Crematorium

    Sunderland, SR4 7RS

  • Pelton Cemetery

    Chester le Street, DH2 1NH

  • Chester-le-Street Cemetery

    Chester le Street, DH3 3NN

  • Great Lumley Burial Ground

    Chester le Street, DH3 4JJ

  • Birtley Cemetery

    Gateshead, DH3 1PQ

  • Sacriston Cemetery

    Durham, DH7 6JP

  • Houghton Cemetery

    Sunderland, DH5 8NX

  • Stanley Cemetery County (Stanley)

    Stanley, DH9 0PS

  • Hetton Cemetery

    Sunderland, DH5 9PJ

  • Belmont Parish Cemetery

    Durham, DH1 2QR

  • Saltwell Cemetery

    Gateshead, NE8 4TA

  • Heworth Burn Cemetery

    Gateshead, NE10 0PE

  • Langley Park Cemetery

    Langley Park, DH7 9UT

  • Ushaw Moor Cemetery

    Ushaw Moor, DH7 7LJ

  • Castletown Cemetery

    Sunderland, SR5 3EP

  • Ludworth Road Cemetery

    Durham , DH6 3BB

Update

Prices vary by time and day of week