Co-op Funeralcare, Chester-Le-Street

192 reviews

Latest Verified Reviews

Diane Monaghan 18th Dec 2023

From start to finish,everyone was amazing,especially Phil, They did my mam proud.

Ian Logan 18th Dec 2023

Phil & the Co-Op Chester-le-Street team were sensitive in delivering a first class service. Nothing was too much trouble.

Dale Cowey 8th Dec 2023

Although such a sad occasion, the service provided by the Co-op Funeralcare, Chester-le-Street, regarding my late father’s funeral, was perfect from the beginning to the end. The Funeral Director, Phil Wymer, was very professional, knowledgeable, polite, sympathetic and compassionate and he dealt with the funeral arrangements with such care and attention to detail. On the day of the funeral, Phil and his colleagues showed my late father the utmost of respect, honor and dignity, something which was commented upon by those mourners who had attended the service. Thank you Phil and thank you to all of your colleagues at the Co-op Funeralcare, Chester-le-Street for taking care of my late father on his final journey. I highly recommend the Co-op Funeralcare, Chester-le-Street and would definitely employ their services again!!! Kind Regards, Dale R. Cowey

Reviews

Location

Bridgewater House
1 Newcastle Road
Chester-le-Street
County Durham
DH3 3TS

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About Us

As Co-op Funeralcare, Chester-Le-Street is not a member of Funeral Guide, we cannot show up-to-date pricing or service information.

If you are in need of a funeral director, Funeral Guide does have contact information for other funeral homes nearby. To find out about any of these homes, please click on one of the funeral directors below.

Co-op Funeralcare, Chester-Le-Street is an ethical, member-owned funeral director in County Durham. Co-op Funeralcare is the UK’s largest funeral services provider, with a long history of proudly serving the local community. They are owned by their members and promise to always keep you at the heart of their service when helping you to arrange a funeral. You will be treated with care and respect, ensuring that you have both clarity and reassurance that every choice you make is the best one for you.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Co-op Funeralcare, Chester-Le-Street can help you plan the perfect goodbye. You can choose from a wide range of coffins, from traditional woods to eco-friendly alternatives such as bamboo, wicker or even cardboard.

Their Chester-Le-Street funeral home can provide a wide choice of funeral vehicles, from traditional hearses and limousines, to a horse and carriage. The Co-operative work with the country's largest florist, meaning that every kind of floral tribute will be available to you.

As well as providing funeral services in Chester-Le-Street, Co-op Funeralcare, Chester-Le-Street take a positive, active role in the community, giving back to those in the local area through support programs and outreach to other local businesses. Community is at the heart of every Co-operative branch.

During weekdays, Co-op Funeralcare, Chester-Le-Street in County Durham is open from 10:00 - 14:00. If you need help outside of these hours, there is a 24-hour phone service you can call. Visiting hours on the weekend can also be arranged by appointment.

Telephone Co-op Funeralcare, Chester-Le-Street today to find out more about the services they provide, and begin arranging the perfect farewell for your loved one. Their team of professionals are on hand to listen, advise and guide you through all your options, 24 hours a day, 7 days a week.

If you own this business and would like to enhance your listing on Funeral Guide, please click on the button at the top of the page to find out more information.

Verified Reviews

Verified Reviews

  • 5 Diane Monaghan 18th Dec 2023

    From start to finish,everyone was amazing,especially Phil,
    They did my mam proud.

  • 5 Ian Logan 18th Dec 2023

    Phil & the Co-Op Chester-le-Street team were sensitive in delivering a first class service. Nothing was too much trouble.

  • 5 Dale Cowey 8th Dec 2023

    Although such a sad occasion, the service provided by the Co-op Funeralcare, Chester-le-Street, regarding my late father’s funeral, was perfect from the beginning to the end.
    The Funeral Director, Phil Wymer, was very professional, knowledgeable, polite, sympathetic and compassionate and he dealt with the funeral arrangements with such care and attention to detail.
    On the day of the funeral, Phil and his colleagues showed my late father the utmost of respect, honor and dignity, something which was commented upon by those mourners who had attended the service.
    Thank you Phil and thank you to all of your colleagues at the Co-op Funeralcare, Chester-le-Street for taking care of my late father on his final journey.
    I highly recommend the Co-op Funeralcare, Chester-le-Street and would definitely employ their services again!!!
    Kind Regards,
    Dale R. Cowey

  • 5 Alison Thompson 5th Dec 2023

    Very professional, helpful, supportive and patient during a very emotional time. The care shown to my husband during his stay in Chester le street was exceptional and very comforting for me. 

  • 5 Kathryn Angus 5th Dec 2023

    Each aspect of my mams wishes were taken in to account . Excellent service

  • 5 Alison Wood 5th Dec 2023

    Philip & the team provided an excellent service from the first moment of contact. His friendly, yet professional attitude put the family at ease. Everything went perfectly on the day. I would highly recommend.

  • 5 Janice Douglas 27th Nov 2023

    Excellent service from begining to end. The funeral director Kathryn was brilliant, offering guidance when needed and giving space too, when that was needed. Everyone at the Co-Op was very couteous, caring and practical. Our loved one was treated with respect and dignity, and Durham Crematorium was very good too. The Co-Op also organized a brilliant celebrant, Hillary, to lead the service. Everything was perfect and exactly as we requested.

  • 5 Dianne Stephenson - Brown 21st Nov 2023

    Excellent service with expert guidance and support in the funeral arrangements at such a sad & difficult time. 
    Thank you 

  • 5 Edna Briscoe 13th Nov 2023

    Kathryn was so respectful , professional and caring, she and her team delivered an excellent service.
    My grateful thanks to you all
    Edna

  • 5 Robert Barrett 13th Nov 2023

    The service we received for our lovely Vee was exceptional in every way. We were well looked after and respected in every way. All of our requests were answered. Vera ( our Vee) was treated with the utmost respect. Thanks to all.

  • 5 Moira Smart Jane 8th Nov 2023

    Brilliant service from start to finish. S staff lovely,  very professional , courteous kept me updated throughout the whole process. Would have no hesitation to use the Coop funeral again or indeed recommend them. Thank you so much 

  • 5 Stewart Webster 1st Nov 2023

    Very understanding and caring at a terrible time for family and  friends. Craig lifted our spirits at this awful time.

  • 2 David Watson 31st Oct 2023

    As it was a direct cremation I felt as though they didn't care. I was given a date for my dad's cremation with an assurance they would be in contact before hand, there was no contact.
    The lady I delt with in the beginning promised to forward some information I asked for but never did. It felt as though more money needed to be spent to get a kindly service. When my mam died during covid we had the traditional service and they couldn't have been better, I was very impressed. Its a shame that money equals kindness.

  • 5 Pamela McKendrick 30th Oct 2023

    We, as a family, felt supported and guided by Kathryn, Carol and the
    Co-op team who looked after Alan whilst he was in their care. We were kept informed every step of the way which we really appreciated. Kathryn was very efficient and highly empathic. Carol was also very efficient, kind and concerned about getting details correct concerning a bill we were querying.
    Our grateful thanks to you all. From the McKendrick Family.

  • 5 Robert Reed 30th Oct 2023

    Compassionate and professional service.

  • 4 Pauline Heslop 26th Oct 2023

    Very well handled, all our questions were dealt with sensitively. All the staff we dealt with were pleasant and competent without being pushy.

  • 5 Mark Quigley 23rd Oct 2023

    Very well organised operation, with constant updates provided regarding arrangements, resulting in the service going perfectly.

  • 5 Mike Barkess 23rd Oct 2023

    Compassionate, efficient service with good communication throughout.

    My instructions were followed to the letter and I have no complaints.

    Would recommend to others.

  • 5 Garry Proctor 23rd Oct 2023

    Professional from start to finish and so understanding.

  • 5 Tracey Malone 16th Oct 2023

    Our funeral director Craig along with the drivers and Ellie the receptionist, we're all so caring, companionate and very professional in the way everything was handled.
    Nothing was ever a problem.
    I would definitely recommend their services.

  • 5 Sharon Chambers 9th Oct 2023

    The Co-op Funeral Services provided an excellent service and all the staff were extremely helpful and supportive at a very difficult time. They ensured that everything went extremely smoothly for my Mum's funeral. I could not fault them.

  • 4 Susan Brooke 9th Oct 2023

    Well organised & informative & compationate.
    Celebrant, Debra needed service editing, typo? still said.

  • 5 Harry Alton 9th Oct 2023

    The arrangements made by the Undertakers and the support staff was very important to us as a family.
    This was accomplished with dignity and the wishes of Jean were achieved
    No handles on the coffin!
    The Order of Service was appreciated by ourselves and those who attended the funeral.

  • 5 Ann Burgess 2nd Oct 2023

    The team at Chester-le-Street have been excellent. They guided me through every step when I was arranging my mam's funeral. They were on hand to help with any questions I had and helped with additional queries after the funeral. On the day of the funeral the funeral director and her team were caring and compassionate.

  • 5 Christine Elizabeth Thompson 25th Sep 2023

    So pleased with everything that made Neville’s funeral go so smoothly. Thank you so much. 

Address
Bridgewater House
1 Newcastle Road
Chester-le-Street
County Durham
DH3 3TS

Open map

Latest Verified Reviews

Diane Monaghan 18th Dec 2023

From start to finish,everyone was amazing,especially Phil, They did my mam proud.

Ian Logan 18th Dec 2023

Phil & the Co-Op Chester-le-Street team were sensitive in delivering a first class service. Nothing was too much trouble.

Dale Cowey 8th Dec 2023

Although such a sad occasion, the service provided by the Co-op Funeralcare, Chester-le-Street, regarding my late father’s funeral, was perfect from the beginning to the end. The Funeral Director, Phil Wymer, was very professional, knowledgeable, polite, sympathetic and compassionate and he dealt with the funeral arrangements with such care and attention to detail. On the day of the funeral, Phil and his colleagues showed my late father the utmost of respect, honor and dignity, something which was commented upon by those mourners who had attended the service. Thank you Phil and thank you to all of your colleagues at the Co-op Funeralcare, Chester-le-Street for taking care of my late father on his final journey. I highly recommend the Co-op Funeralcare, Chester-le-Street and would definitely employ their services again!!! Kind Regards, Dale R. Cowey

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Update

Prices vary by time and day of week