Co-op Funeralcare, Chester-Le-Street

5 Diane Monaghan 18th Dec 2023

From start to finish,everyone was amazing,especially Phil,
They did my mam proud.

5 Ian Logan 18th Dec 2023

Phil & the Co-Op Chester-le-Street team were sensitive in delivering a first class service. Nothing was too much trouble.

5 Dale Cowey 8th Dec 2023

Although such a sad occasion, the service provided by the Co-op Funeralcare, Chester-le-Street, regarding my late father’s funeral, was perfect from the beginning to the end.
The Funeral Director, Phil Wymer, was very professional, knowledgeable, polite, sympathetic and compassionate and he dealt with the funeral arrangements with such care and attention to detail.
On the day of the funeral, Phil and his colleagues showed my late father the utmost of respect, honor and dignity, something which was commented upon by those mourners who had attended the service.
Thank you Phil and thank you to all of your colleagues at the Co-op Funeralcare, Chester-le-Street for taking care of my late father on his final journey.
I highly recommend the Co-op Funeralcare, Chester-le-Street and would definitely employ their services again!!!
Kind Regards,
Dale R. Cowey

5 Alison Thompson 5th Dec 2023

Very professional, helpful, supportive and patient during a very emotional time. The care shown to my husband during his stay in Chester le street was exceptional and very comforting for me. 

5 Kathryn Angus 5th Dec 2023

Each aspect of my mams wishes were taken in to account . Excellent service

5 Alison Wood 5th Dec 2023

Philip & the team provided an excellent service from the first moment of contact. His friendly, yet professional attitude put the family at ease. Everything went perfectly on the day. I would highly recommend.

5 Janice Douglas 27th Nov 2023

Excellent service from begining to end. The funeral director Kathryn was brilliant, offering guidance when needed and giving space too, when that was needed. Everyone at the Co-Op was very couteous, caring and practical. Our loved one was treated with respect and dignity, and Durham Crematorium was very good too. The Co-Op also organized a brilliant celebrant, Hillary, to lead the service. Everything was perfect and exactly as we requested.

5 Dianne Stephenson - Brown 21st Nov 2023

Excellent service with expert guidance and support in the funeral arrangements at such a sad & difficult time. 
Thank you 

5 Edna Briscoe 13th Nov 2023

Kathryn was so respectful , professional and caring, she and her team delivered an excellent service.
My grateful thanks to you all
Edna

5 Robert Barrett 13th Nov 2023

The service we received for our lovely Vee was exceptional in every way. We were well looked after and respected in every way. All of our requests were answered. Vera ( our Vee) was treated with the utmost respect. Thanks to all.

5 Moira Smart Jane 8th Nov 2023

Brilliant service from start to finish. S staff lovely,  very professional , courteous kept me updated throughout the whole process. Would have no hesitation to use the Coop funeral again or indeed recommend them. Thank you so much 

5 Stewart Webster 1st Nov 2023

Very understanding and caring at a terrible time for family and  friends. Craig lifted our spirits at this awful time.

2 David Watson 31st Oct 2023

As it was a direct cremation I felt as though they didn't care. I was given a date for my dad's cremation with an assurance they would be in contact before hand, there was no contact.
The lady I delt with in the beginning promised to forward some information I asked for but never did. It felt as though more money needed to be spent to get a kindly service. When my mam died during covid we had the traditional service and they couldn't have been better, I was very impressed. Its a shame that money equals kindness.

5 Pamela McKendrick 30th Oct 2023

We, as a family, felt supported and guided by Kathryn, Carol and the
Co-op team who looked after Alan whilst he was in their care. We were kept informed every step of the way which we really appreciated. Kathryn was very efficient and highly empathic. Carol was also very efficient, kind and concerned about getting details correct concerning a bill we were querying.
Our grateful thanks to you all. From the McKendrick Family.

5 Robert Reed 30th Oct 2023

Compassionate and professional service.

4 Pauline Heslop 26th Oct 2023

Very well handled, all our questions were dealt with sensitively. All the staff we dealt with were pleasant and competent without being pushy.

5 Mark Quigley 23rd Oct 2023

Very well organised operation, with constant updates provided regarding arrangements, resulting in the service going perfectly.

5 Mike Barkess 23rd Oct 2023

Compassionate, efficient service with good communication throughout.

My instructions were followed to the letter and I have no complaints.

Would recommend to others.

5 Garry Proctor 23rd Oct 2023

Professional from start to finish and so understanding.

5 Tracey Malone 16th Oct 2023

Our funeral director Craig along with the drivers and Ellie the receptionist, we're all so caring, companionate and very professional in the way everything was handled.
Nothing was ever a problem.
I would definitely recommend their services.

5 Sharon Chambers 9th Oct 2023

The Co-op Funeral Services provided an excellent service and all the staff were extremely helpful and supportive at a very difficult time. They ensured that everything went extremely smoothly for my Mum's funeral. I could not fault them.

4 Susan Brooke 9th Oct 2023

Well organised & informative & compationate.
Celebrant, Debra needed service editing, typo? still said.

5 Harry Alton 9th Oct 2023

The arrangements made by the Undertakers and the support staff was very important to us as a family.
This was accomplished with dignity and the wishes of Jean were achieved
No handles on the coffin!
The Order of Service was appreciated by ourselves and those who attended the funeral.

5 Ann Burgess 2nd Oct 2023

The team at Chester-le-Street have been excellent. They guided me through every step when I was arranging my mam's funeral. They were on hand to help with any questions I had and helped with additional queries after the funeral. On the day of the funeral the funeral director and her team were caring and compassionate.

5 Christine Elizabeth Thompson 25th Sep 2023

So pleased with everything that made Neville’s funeral go so smoothly. Thank you so much.