Co-op Funeralcare, Chester-Le-Street

5 Ruth Packer 9th Apr 2024

Staff made a very sad time easy to navigate. Very compassionate

5 Stephen Hope 8th Apr 2024

Everything ok but asking three days after the funeral was disgusting asking when I was paying the Bill before have I got it

5 James Hughes 25th Mar 2024

Couldn’t have asked for a better service. Professional, kind and considerate. Everything went perfectly. 

5 Victoria Duchar 25th Mar 2024

Thank you to everyone involved but especially Phil. The funeral went very smoothly with some lovely personal touches which were suggested by Phil and made it more memorable. I would highly recommend your service to anyone.

5 Jean Forster 19th Mar 2024

Very professional and friendly from start to finish 

5 Linda Courts 11th Mar 2024

A professional and caring service was provided by Kathryn Hendry and staff at Chester le street Coop Funeral Services following the death of my mother. I cannot praise or thank them enough for their time and expertise. Linda

5 Paul Fiddaman 8th Mar 2024

The team handled mum’s funeral sensitively and efficiently.

4 Edna Stoutt 27th Feb 2024

Nothing was too much trouble.

5 Angela Boyle 15th Feb 2024

I can't thank the staff enough for being so caring and understanding, for looking after my dad and being there every step of the way through the hardest time of my life. Craig Button, our funeral director could not have done enough for us and we are extremely grateful for everything. Rebecca, Ellie and Carol were so kind, caring and helped me to calm when i was distressed, they looked after me, showing warmth and were so supportive.

My dad had the best send off and it's down to Craig and his team for doing their all in order to make this happen. Thank you from the bottom of my heart for everything. ❤️
Angela and family

5 Virginia Kinghorn 12th Feb 2024

Perfect from biggin to end absolutely fantastic in every aspect of my husband funeral And all staff whom I dealt with where so pleasant and very professional Thank you once again for giving Steven a wonderful funeral everyone said that I had done Steven proud and that was down to the Co op funeral director Accept my heart felt Thank you very much for everything

5 Joanne Teresa Regan 12th Feb 2024

Everyone was so lovely, couldn’t have wished for a better service. Thanks again to the team at Chester le street. 

5 Marilyn Williams 12th Feb 2024

Amazing professional and supportive care offered throughout this difficult time. Highly recommend 

5 Donna Raffell 6th Feb 2024

Unfortunately this was the 3rd time in 2 years I have had to arrange a funeral. I used Co-Op Funeral care services each time. They were considerate, kind and helpful and supported me through this emotional time, they listened to me and gave relevant advice.

4 Ian Watson 5th Feb 2024

Arrangements went very smoothly, and the committal for burial featured some challenges from the wind.

5 Valerie Humphrey 29th Jan 2024

A very professional but empathetic service given during and after the funeral service of my late mother.  The whole team were marvellous.

5 Penelope Dawson 22nd Jan 2024

A truly good experience at a very traumatic time . Sincere, professional, uttterly reliable . Phil was happy to make some major changes to the funeral setting at a late stage for which we were very grateful .

5 Angela Peyton 15th Jan 2024

The service,kindness and care we received were first class.Thank you making this difficult time more bearable.
Kind regards Angela Peyton

5 John Garbutt 15th Jan 2024

From start to finish was handled well thankyou .

5 Avie Dees 15th Jan 2024

The Co-Op was great at dealing with my Dad's direct cremation. It was an unexpected death so nothing was in place. In the space of 48 hours I had a funeral director in place and all of the information I needed for the coroner / hospital. Carol at the Chester Le Street branch was superb bringing peace of mind during a stressful time just before Christmas and making sure Dad was being treat with dignity and respect. Ella also helped in ensuring we knew when the cremation would be and that everything had taken place as expected. I can't thank the team enough for the help and support they provided and during the Christmas holiday period!

5 Alexander Dixon 6th Jan 2024

A big thank you to the Co-op Funeralcare Chester Le Street and in particular Funeral Director Phil Wymer and Colleagues for the care and professional way they attended to the funeral arrangements of my late wife Irene. R.I.P. Alex Dixon.

5 Sandra Warne 3rd Jan 2024

Fantastic service from the coop from start to finish. Phil was in touch with me almost daily keeping me updated  he was professional and showed empathy towards our family during a most difficult time.  Fantastic. 

4 Linda Smith 2nd Jan 2024

Very quick turn around and value for money and friendly staff.

5 Janice Eggleston 2nd Jan 2024

Coop funeralcare exemplifies professionalism and empathy in providing essential funeral services. Their dedicated approach and attention to detail and support for grieving families makes them a highly recommended choice during such sensitive times.commednable compassion and dignity

5 Keith Lynn 18th Dec 2023

Great service
Kept us informed and dealt with dignity and compassion 

5 Sarah Hardy 18th Dec 2023

From the minute I picked up the phone to let Co-op funeral care that my Grandad had passed away I knew we were in safe hands.

Kathryn and Phil were really helpful and caring throughout. On the day Phil couldn't have been more sympathetic, respectful and helpful

Thank you