Co-op Funeralcare, Birtley

35 reviews

Latest Verified Reviews

Dale Green 8th Apr 2024

Excellent service and communication 

George Green 2nd Apr 2024

Very professional and courteous. Kept checking in on the family to make sure everything was to our liking

Johnny Maxwell 11th Mar 2024

Thanks for all your help with my mother's funeral. Everyone did a great job including Debra the celebrant with a great tribute, Phil the funeral director with a dignified send off and all the information required and Ellie and others who looked after my mother Maureen in the funeral home.Thanks alot. Johnny and lorraine

Reviews

Location

13 Durham Road
Birtley
County Durham
DH3 1JS

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About Us

As Co-op Funeralcare, Birtley is not a member of Funeral Guide, we cannot show up-to-date pricing or service information.

If you are in need of a funeral director, Funeral Guide does have contact information for other funeral homes nearby. To find out about any of these homes, please click on one of the funeral directors below.

Co-op Funeralcare, Birtley is an ethical, member-owned funeral director in County Durham. Co-op Funeralcare is the UK’s largest funeral services provider, with a long history of proudly serving the local community. They are owned by their members and promise to always keep you at the heart of their service when helping you to arrange a funeral. You will be treated with care and respect, ensuring that you have both clarity and reassurance that every choice you make is the best one for you.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Co-op Funeralcare, Birtley can help you plan the perfect goodbye. You can choose from a wide range of coffins, from traditional woods to eco-friendly alternatives such as bamboo, wicker or even cardboard.

Their Birtley funeral home can provide a wide choice of funeral vehicles, from traditional hearses and limousines, to a horse and carriage. The Co-operative work with the country's largest florist, meaning that every kind of floral tribute will be available to you.

As well as providing funeral services in Birtley, Co-op Funeralcare, Birtley take a positive, active role in the community, giving back to those in the local area through support programs and outreach to other local businesses. Community is at the heart of every Co-operative branch.

During weekdays, Co-op Funeralcare, Birtley in County Durham is open from 09:00 - 17:00. If you need help outside of these hours, there is a 24-hour phone service you can call. Visiting hours on the weekend can also be arranged by appointment.

Telephone Co-op Funeralcare, Birtley today to find out more about the services they provide, and begin arranging the perfect farewell for your loved one. Their team of professionals are on hand to listen, advise and guide you through all your options, 24 hours a day, 7 days a week.

If you own this business and would like to enhance your listing on Funeral Guide, please click on the button at the top of the page to find out more information.

Verified Reviews

Verified Reviews

  • 5 Dale Green 8th Apr 2024

    Excellent service and communication 

  • 5 George Green 2nd Apr 2024

    Very professional and courteous. Kept checking in on the family to make sure everything was to our liking

  • 5 Johnny Maxwell 11th Mar 2024

    Thanks for all your help with my mother's funeral. Everyone did a great job including Debra the celebrant with a great tribute, Phil the funeral director with a dignified send off and all the information required and Ellie and others who looked after my mother Maureen in the funeral home.Thanks alot.
    Johnny and lorraine

  • 4 Caroline Nicholson 17th Feb 2024

    The family were very happy with the service and everything the co-op provided, could not fault anything.
    Thank you for making our day less stressful.

  • 5 Jean Armstrong 29th Jan 2024

    They took care of everything which takes any stress away from this unfortunate time.

  • 5 Brian Whittaker 22nd Jan 2024

    Phill discusses everything with you beforehand and the funeral was carried out in a respectful, professional manner.

  • 5 Robert Holmes 30th Aug 2023

    Did a lovely service for my wife all staff were very helpful and much appreciated.
    Booking my own with them also as service was so good.

  • 5 Stephen Brunger 16th Aug 2023

    Coop Funeral Care in Chester Le Street were contacted following the recent death of my Mother, Marjorie. From first contact Funeral Director Kathryn was polite, friendly and compassionate. She guided us through the process of arranging my mother's funeral in a very professional manner and with care and consideration of any personal requirements and wishes. Excellent communications and advice were given and maintained throughout the whole process. The Funeral service was conducted respectfully and in a dignified manner. I would highly recommend Coop Funeral Services in Chester Le Street for their first class funeral services.

  • 5 Elizabeth Ann Crysell 10th Jul 2023

    Phil and his team were very helpful and respectful and everything went as planned.

  • 5 Debra Tear 23rd Feb 2023

    From entering the building everything was done really well with care
    And compassion
    How ever I do not appreciate receiving a text to rate a funeral
    I think it's insensitive and this upset me

  • 5 Mark Hurst 20th Feb 2023

    Phil was very supportive and understanding of what my mum's last wishes were and made sure that they were met. Could not ask for a better service from the staff there

  • 5 Deborah Drennan 30th Jan 2023

    My father's funeral was handled with professional care and utmost consideration. Would highly recommend.

  • 5 John Gascoigne 16th Jan 2023

    too early just now

  • 5 William Braban 12th Jan 2023

    very pleased with everything the staff were very sympathetic any very helpful. When we arrived at the chapel, I caught site of Phil and when I saw him I relaxed because I put my trust in him and I knew everything was going to be alright and go to plan.
    One comment I was very upset and angry by one of your employees from the legal department who was trying to pressurise me to discuss legal maters I told him he picked the wrong time but he was very insistent to the point of annoyance. Someone must have given him my phone number.

  • 5 Isabel Zaman 5th Dec 2022

    Absolutely excellent service throughout from first meeting to funeral day. Professional and courteous staff at all times. Thank you to Phil and his team. 

  • 5 Robert Wheatley 7th Nov 2022

    The service they gave me was very good the lady was g8 at this sad time for me she actually helped calm me down I was stunned with my wife,s death i didn't expect her to die so soon after being admitted to the rvi hospital in Newcastle. All I can say I'd recommend the co op 2 anyone they take care person,s left behind. Yes first class service I'd recommend it 2 anyone no problem. Thank you for looking after me .ROBERT WHEATLEY.

  • 5 Ian Bowater 3rd Oct 2022

    Outstanding service which went as planned. Dignity and respect was demonstrated throughout. A fitting experience for my beloved wife's funeral.

  • 5 Pamela Young 23rd Sep 2022

    excellent service with friendly helpful staff all round service

  • 5 Julie Wood 30th Aug 2022

    Thank you to all the staff who I have had the pleasure to help me in a most caring compassionate way to deal with the funeral arrangements for George Turnbull

  • 5 Joseph Hodgson Haigh 30th Aug 2022

    Excellent service

  • 5 Elizabeth Jane Strong 27th Jun 2022

    Absolutely fantastic made everything way for me thank you so much

  • 5 Dawn Windrush 27th Jun 2022

    I found coop funeral caring and help in every way  imaginable  when my Dad passed away recently. Cannot  recommend them highly enough . Especially the Birtley and Chester-le-Street branches.

  • 5 Kerry West 30th May 2022

    Very helpful at a a difficult time.I would recommend them to anyone.

  • 5 William Thomas Hammond 23rd May 2022

    Very professional thank you for you understanding and support phill was very helpful in the process.

  • 5 Paul Dean 21st Mar 2022

    Emily help us get the funeral organised extremely well and Phil on the day was an absolute professional and helped the family with all the parts of the funeral.

Address
13 Durham Road
Birtley
County Durham
DH3 1JS

Open map

Latest Verified Reviews

Dale Green 8th Apr 2024

Excellent service and communication 

George Green 2nd Apr 2024

Very professional and courteous. Kept checking in on the family to make sure everything was to our liking

Johnny Maxwell 11th Mar 2024

Thanks for all your help with my mother's funeral. Everyone did a great job including Debra the celebrant with a great tribute, Phil the funeral director with a dignified send off and all the information required and Ellie and others who looked after my mother Maureen in the funeral home.Thanks alot. Johnny and lorraine

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