Co-op Funeralcare, Runcorn

5 Norma Black 22nd Dec 2022

The care , attention and understanding that I and my family were shown during a very difficult period was outstanding. Alison and her team helped us every step of the way , to ensure a wonderful celebration of life for my late husband. I cannot recommend them highly enough and want to thank them for everything they did

5 Yvonne Vernon 12th Dec 2022

Very caring and professional

5 Joan Bradshaw 28th Nov 2022

Excellent profession and a most caring service

5 Ginette Skinner 21st Nov 2022

The staff was so helpful and caring! 
Couldn't have been anymore respectful to us all - thank you for helping & guiding us through such a difficult time. 

5 Mark McGuinness 12th Sep 2022

All went well with my Mum's funeral in September 2022. Courteous and professional care.

4 Linda Mary Hennon 30th Aug 2022

Generally good however the branch closed for a week before my fathers funeral which left me feeling very unsure of what was happening. If a branch closes they need to tighten up ways of communicating with the families. The funeral director was lovely. 

4 Alan Rowan 8th Aug 2022

Overall I thought the team of Alison, Clare, and the two guys who assisted in the carrying of the coffin we’re very good 
We had a little hiccup but the girls sorted it out
A big thank you to all involved with my dads arrangements 

5 Julie Furnival 1st Aug 2022

Very friendly service from start to finish

3 Diane Mary Hughes 20th Jul 2022

I did not receive any phone calls or emails to update me on where my brother was or when the cremation would take place. I had to initiate a response by phoning or by an email. Whatever has happened to good old customer service especially to a grieving family. I was disappointed with the complete lack of contact.

5 David Culverhouse 18th Jul 2022

Everything was done very well completely satisfied with the service I received 

5 Christine Squires 14th Jun 2022

From start to finish and in-between Clare was so lovely she explained everything and her advice and support was amazing she truly is one in a million and put us at ease in a very sad time with our mum passing can’t thank her enough she’s a star 

5 Angela Cunningham 23rd May 2022

No complaints, all went smoothly, highly recommended. Thankyou for everything

5 Maureen Carden 23rd May 2022

Thank you everything was very well delivered. The gentleman was very supportive calming and professional. 

5 Steven Betton 4th May 2022

All arrangements were handled with minimum fuss and with compassion

5 Gail O'Donnell 20th Apr 2022

They where all lovely has aways.l aways use this lovely company.

5 Beverley Rose 12th Apr 2022

The service was warm and friendly. We received sensitive and generous advice and attention. the quality of Claire's work seems to me to be absolutely exceptional. Of the highest standard. It made all the difference to find such a caring person guiding us through this process. Really heartwarming support and service. Thank you.

4 Susan Fleming 12th Apr 2022

It was fantastic with what you did for me thank you

5 Sarah Langley 29th Mar 2022

Sylvia was absolutely amazing everything we asked for she done the whole staff helped us in every way we wanted thankyou so much the service was beautiful 

5 Yvonne Butterworth 28th Mar 2022

Everything went very well thank you for all your help 

5 Poppy Owen 14th Mar 2022

We cannot fault the service and support we received from the Co-op funeral care team during this sad time for our family. The team were attentive and helpful through the organisation of our Nan’s funeral and during the day. Thank you so much to the team. 

3 Joanne Allman 13th Mar 2022

The people were wonderful, don’t get me wrong, but what really REALLY annoys and niggles me and makes me cross, hence the ‘average’ score, is the blatant advertising in the hearse.  On a day when you’re at your absolute lowest and when they’ve been great on a personal level the last thing I expected to see was the Co op advertising it’s funeral services and my mum’s funeral being used as a blatant advertising opportunity.  Really upset by that.

5 John Sutherberry 14th Feb 2022

Everything was very good. Thank you.

5 Karen Sandiford 14th Feb 2022

Very supportive staff. Lovely funeral. I would recommend this firm.

5 Gary James Scattergood 14th Feb 2022

Very friendly and helpful staff at a sad time

5 Kenneth Cannon 31st Jan 2022

The pre funeral contact could have been better but overall very professional and on the day of the funeral they had us at ease and everything went very smoothly and calm hence the 5stars x