Co-op Funeralcare, Yate

5 Marianne Bleaken 8th Apr 2024

All mum's wishes were carried out exactly the way she wanted.
Arrangements were easy, smooth and hassle free. Co-op were professional, caring and made every stress free.
I am happy we used Co op and I will definitely use Co op again.
Thank you Co op

5 Michael Nee 25th Mar 2024

Everyone I spoke to said the funeral for Marlene was faultless, and they all said the same,I could not fault it from start to finish, Marlene's husband Mike.

5 Elaine Harris 11th Mar 2024

The funeral was handled really excellent .

5 Hazel Hemmings 27th Feb 2024

Very friendly and professional and kept me informed with what was going on 

5 David Shipp 20th Feb 2024

We could not have wished for a better send off for Barbara, a view expressed by many of those attending 
From a personal point of view I felt that David Styles  and Alan were excellent 
Thank you all for. your attention

3 Mark Lloyd 19th Feb 2024

A couple of things could have been done better. Mum had an extra large coffin apparently the small was out of stock, my mum was tiny, it didn't feel like it was her. And she couldn't be carried down the aisle as the coffin was too wide, she had to be wheeled with family bearers in front and behind. We would have appreciated being given an option of choosing another coffin in a smaller size. We also asked for a copy of the slideshow that was shown during the service, it cost us £70. You wanted another £50 for the copy, which we thought was too much.

5 Sue Shrimpton 19th Feb 2024

All the arrangements were handled very sensitively by Steph and the funeral itself was very nicely done.  Excellent service.  

4 Deb Brydon 5th Feb 2024

Staff were very efficient and helpful.

4 Mark Williams 15th Jan 2024

Thankyou.. the day was dealt with very professionally

5 Christopher Dark 8th Jan 2024

We could not more highly recommend you for your efficiency sympathy and courtesy throughout.A huge thank you again.Regards Judy and Chris Dark.

5 Michael Wiltshire 2nd Jan 2024

A harrowing experience was explained to me in a calm friendly and knowledgable way by Steph. 
Please thank her on my behalf. 

5 Mark Saunders 11th Dec 2023

Brilliant service nothing was to much trouble for them

1 Janet Bacon 28th Nov 2023

When removing my husbands coffin from the hearse, it was dropped onto the trolly. The lid became dislodged. Whilst at the time I was ok, it has since given me nightmares.
I feel it was unprofessional & quite disrespectful.
I am very disappointed that no-one from the Co op has been in touch to issue a formal apology or even acknowledge that it actually happened,though are quick enough to send the invoice.
I contacted Yate branch last week about it & to date have heard nothing back.
Very poor considering what is already a distressing time.

5 Matthew Clark 27th Nov 2023

Co op made it so stress free for me and I was really happy with how the whole planning of the funeral went thanks to co op funeral care

4 Jane Harris 27th Nov 2023

Although staff were very kind, patient and professional, we as a family were disappointed that the simple plan taken out 3 years ago, incurred added expenses. The company knows who has a pre-paid plan with them and I would have hoped Co-Op would have had the good manners to inform people that they will have to pay extra over and above the plan

5 Richard Hudd 21st Nov 2023

Coop Yate branch have been excellent through the complete process, putting us at ease and giving confidence in the business. Would highly recommend them and the Celebrant Nick Dale.

4 Kelvin Alvis 3rd Nov 2023

Everything was done with great dignity

5 Jeffrey Cox 30th Oct 2023

Sympathetic, clear guidance on the procedure and costs, and professional approach.

5 Jeffrey Matthews 26th Oct 2023

The staff at your yate office, were very kind helpful and considerate, nothing was to much trouble, and the service given by the celebrant at Westerleigh was excellent.

4 Michael Trott 9th Oct 2023

Very good professional job carried out by the funeral directors thank you

5 Mark Watts 2nd Oct 2023

Excellent all round

2 June Grant 25th Sep 2023

We used the co op for my mothers funeral earlier in the year the service was excellent, but this time we felt it was very poor dealing with lots of people all repeating the same  questions,  things like when we could go and see my sister in a closed coffin not addressed till late Friday and the funeral was on Monday morning,  closed at the weekend . The funeral went well in the day it only because we led it . 

5 Judy Smith 29th Aug 2023

From the first visit to the day of Gordon’s funeral.So professional and really lovely people handling things.Nothing was too much trouble.
  Thank you Yate .

5 Michael Skidmore 21st Aug 2023

Steph, Alice and the whole team at Yate were really supportive and are strongly recommended at such a difficult time..

4 Christine Dunn 5th Aug 2023

The day of my husband's funeral went very well. Very good service from Nicky who made sure everything went smoothly. I cannot fault her.The service from the admin side was good but I had a few hiccups on some points.