Co-op Funeralcare, Westbury On Trym

254 reviews

Latest Verified Reviews

Amanda Wall 27th Jun 2022

Alex was always friendly, and very able to read my mood. I would definitely recommend you to friends.

Judith Hathway 21st Jun 2022

Sensitively handled. Recommended.

Stephen Newton 20th Jun 2022

I was very impressed, by both the level of professionalism, but also the level of care offered by the Co-op team at Westbury on Trym. Alex contacted me on regular occasions to support me through the process of planning mum's funeral. She was thoughtful and helpful, raising my awareness of the things that needed to take place in order to complete the process, but she did this with sensitivity and compassion; I needed both. She helped me to liaise between the appropriate support services, such as the care staff and the chaplain at mum's care home and the staff at the Crematorium. She was great at gently reminding me to follow up on actions I needed to take, calling me on the telephone to encourage me. I was also impressed that even when the day of the burial was finished, she contacted me on a couple of occasions later, to check in on my mental health. Another aspect was the great respect staff showed both to me and my family, but also to mum, even after death. Staff were polite, asked for information about mum, when preparing her body and also showed great professionalism at the ceremony. As you can imagine, we were more than happy with the high level of service and would appreciate it if you could extend our thanks again to the team!

Reviews

Location

20 High Street
Westbury-on-Trym
Bristol
BS9 3DU

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About Us

As Co-op Funeralcare, Westbury On Trym is not a member of Funeral Guide, we cannot show up-to-date pricing or service information.

If you are in need of a funeral director, Funeral Guide does have contact information for other funeral homes nearby. To find out about any of these homes, please click on one of the funeral directors below.

Co-op Funeralcare, Westbury On Trym is an ethical, member-owned funeral director in Bristol. Co-op Funeralcare is the UK’s largest funeral services provider, with a long history of proudly serving the local community. They are owned by their members and promise to always keep you at the heart of their service when helping you to arrange a funeral. You will be treated with care and respect, ensuring that you have both clarity and reassurance that every choice you make is the best one for you.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Co-op Funeralcare, Westbury On Trym can help you plan the perfect goodbye. You can choose from a wide range of coffins, from traditional woods to eco-friendly alternatives such as bamboo, wicker or even cardboard.

Their Westbury On Trym funeral home can provide a wide choice of funeral vehicles, from traditional hearses and limousines, to a horse and carriage. The Co-operative work with the country's largest florist, meaning that every kind of floral tribute will be available to you.

As well as providing funeral services in Westbury On Trym, Co-op Funeralcare, Westbury On Trym take a positive, active role in the community, giving back to those in the local area through support programs and outreach to other local businesses. Community is at the heart of every Co-operative branch.

During weekdays, Co-op Funeralcare, Westbury On Trym in Bristol is open from 09:00 - 17:00. If you need help outside of these hours, there is a 24-hour phone service you can call. Visiting hours on the weekend can also be arranged by appointment.

Telephone Co-op Funeralcare, Westbury On Trym today to find out more about the services they provide, and begin arranging the perfect farewell for your loved one. Their team of professionals are on hand to listen, advise and guide you through all your options, 24 hours a day, 7 days a week.

If you own this business and would like to enhance your listing on Funeral Guide, please click on the button at the top of the page to find out more information.

Verified Reviews

Verified Reviews

  • 5 Amanda Wall 27th Jun 2022

    Alex was always friendly, and very able to read my mood. I would definitely recommend you to friends.

  • 5 Judith Hathway 21st Jun 2022

    Sensitively handled. Recommended.

  • 5 Stephen Newton 20th Jun 2022

    I was very impressed, by both the level of professionalism, but also the level of care offered by the Co-op team at Westbury on Trym. Alex contacted me on regular occasions to support me through the process of planning mum's funeral. She was thoughtful and helpful, raising my awareness of the things that needed to take place in order to complete the process, but she did this with sensitivity and compassion; I needed both. She helped me to liaise between the appropriate support services, such as the care staff and the chaplain at mum's care home and the staff at the Crematorium. She was great at gently reminding me to follow up on actions I needed to take, calling me on the telephone to encourage me. I was also impressed that even when the day of the burial was finished, she contacted me on a couple of occasions later, to check in on my mental health. Another aspect was the great respect staff showed both to me and my family, but also to mum, even after death. Staff were polite, asked for information about mum, when preparing her body and also showed great professionalism at the ceremony. As you can imagine, we were more than happy with the high level of service and would appreciate it if you could extend our thanks again to the team!

  • 5 Hilary Brown 20th Jun 2022

    Everything was very well managed, thank you very much

  • 5 Alexandre Minshull 20th Jun 2022

    Professional, efficient and caring service.

  • 5 Debra Channing 20th Jun 2022

    The staff at the W O T office were very kind and thoughtful. They gave good information and were mindful of how difficult this time has been for us. The funeral director, David was kind and helpful, keeping in touch, letting us know that our Mother was in good hands, they treated her with respect and consideration, which we appreciated greatly

  • 5 Christopher Parker 13th Jun 2022

    Excdllent care and sensitively handled. Thank you.

  • 5 Hannah Lane 13th Jun 2022

    We had a excellent service from Helen at Co op funeral care and I would recommend to anyone.

  • 5 Nicholas Browne 13th Jun 2022

    Alex, the funeral director, was excellent and went well above what would be required. Everything went exactly according to plan on the day, and we were able to celebrate my dad’s life in a fitting manner that was both sensitive and respectful. All staff were really helpful, and Peter Davies, the minister, gave a brilliant service.

  • 5 Anthony Hall 7th Jun 2022

    Elicia and Helen were brilliant. Everyone was very cooperative and took the strain of the occasion away.. Thank you all.

  • 5 Richard Hillier 6th Jun 2022

    Never has such a hard time been made so easy and helpful and warming from two wonderful ladies in your company they were absolute stars many thanks

  • 5 Lincoln Headford 6th Jun 2022

    Excellent support and guidance through a tough period.

  • 5 Michael Gill 6th Jun 2022


    Met all my needs in the most Professional Caring & Friendly Manner
    Would highly recommend them

  • 5 Kevin Bartholomew 6th Jun 2022

    All was excellent 

  • 5 Geoff Dyer 1st Jun 2022

    The team that dealt with the passing of my daughter were excellent in every respect. They dealt with myself and my family with dignity and warmth which the family appreciated. I must say a big thank you to all the team at Westbury.
    Kind regards, Geoff Dyer.

  • 5 Martin Lane 31st May 2022

    Would highly recommend , amazing people to deal with

  • 5 Jean Palmer 30th May 2022

    Very professional, made a difficult emotional day go well. A smooth process from start to finish. I would like to thank Helen for organising everything and for her kindness and support. Also, very impressed with the service which was most touching and a wonderful tribute to my mother, thank you Peter.

  • 5 Peter Hillman 30th May 2022

    They have been very helpful. If we called with queries they have answered them. The kept us updated and called day before funeral to tell us how things were to run. Very polite and courteous with every contact. We didn't feel rushed in any of our decisions.

  • 5 Hayley Smart 30th May 2022

    The co op were excellent they guided through the funeral offering us many different options we were never rushed . We had many phone calls from them reassuring us and helping us threw this most difficult time. David and Helen were outstanding  .and very supportive. Hayley and family 

  • 5 Claire Harley 23rd May 2022

    My Nan was treated with the best of care and the staff were fantastic. They really listened to what we wanted and the whole funeral was exactly how Nan would have wanted it . Thank you all x

  • 5 David Plummer 22nd May 2022

    All personnel at Co-op Funeralcare, Westbury On Trym were professional, friendly and attentive at all times, especially on the day of the funeral.

  • 5 Sue Perrin 17th May 2022

    All the team were so kind and helpful and very professional, especially Helen and Dave.
    They were all so supportive through a very difficult time and I can't thank them enough.

  • 5 Pamela Bush 16th May 2022

    Thank you so much, David, for your excellent Funeralcare service…
    * Your care of and respect for my dear mum, Pauline Bush
    *All the support and guidance you gave me prior to the day
    * Your friendly and much appreciated gentle and light-hearted approach at a difficult time (which really suited my personality) made everything so emotionally easy to manage.
    *Your dignified and respectful leading of the actual funeral was so greatly appreciated by me and my close friends - and I know Mum would feel the same – “old-school, traditional values and approaches are definitely the best!
    *Many of my friends who attended asked where you were based as they were, equally, impressed by the dignity and support shown to us all.
    With sincere gratitude for all your care.

  • 5 David Stokes 16th May 2022

    From the first meeting till after the funeral our thoughts, views and concerns were dealt with to a high standard so on the actual day of the funeral it fulfilled our wishes completely. At a time when these things are extremely delicate, emotions running high, the funeral director dealt with everything in a calm and sensitive manner to ensure the day was memorable for all the right reason.

  • 5 Zena Townson 16th May 2022

    Great help & support from Emilia and team

Address
20 High Street
Westbury-on-Trym
Bristol
BS9 3DU

Open map

Latest Verified Reviews

Amanda Wall 27th Jun 2022

Alex was always friendly, and very able to read my mood. I would definitely recommend you to friends.

Judith Hathway 21st Jun 2022

Sensitively handled. Recommended.

Stephen Newton 20th Jun 2022

I was very impressed, by both the level of professionalism, but also the level of care offered by the Co-op team at Westbury on Trym. Alex contacted me on regular occasions to support me through the process of planning mum's funeral. She was thoughtful and helpful, raising my awareness of the things that needed to take place in order to complete the process, but she did this with sensitivity and compassion; I needed both. She helped me to liaise between the appropriate support services, such as the care staff and the chaplain at mum's care home and the staff at the Crematorium. She was great at gently reminding me to follow up on actions I needed to take, calling me on the telephone to encourage me. I was also impressed that even when the day of the burial was finished, she contacted me on a couple of occasions later, to check in on my mental health. Another aspect was the great respect staff showed both to me and my family, but also to mum, even after death. Staff were polite, asked for information about mum, when preparing her body and also showed great professionalism at the ceremony. As you can imagine, we were more than happy with the high level of service and would appreciate it if you could extend our thanks again to the team!

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