Co-op Funeralcare, Downend

5 Glenda Mitchell 16th Mar 2022

Everything went exceptionally well according to our wishes.
Our many thanks to all Co-op personnel involved especially Lynne and Mike for their expert advice and compassion at this very sad time.

5 Jane Cox 15th Mar 2022

We mainly dealt with Sara, who was absolutely perfect with us, helped us through the organising. Always quick to respond when we emailed with queries.
The rest of the team were also very attentive when we rang with a few more questions.
We would like to give our thanks to all of the staff for making our Mum's funeral go so perfectly for her.
Thank you.

5 Roger Williams 9th Mar 2022

Wonderful, caring and professional service from all the team at Downend which I found so comforting in times of great sadness. They are thoroughly recommended.

Roger Williams 

5 Andrew Wright 8th Mar 2022

I found the funeral very helpful and the family commented on professional and polite he was.
The services went off without any problems.

5 Carol Ann Hart 8th Mar 2022

All the staff were caring, respectful, professional, thoughtful and showed empathy. The arrangements were made exactly as requested and nothing seemed too much trouble in order to help our way through a sad time, from start to finish.

4 Pat Foster 7th Mar 2022

Thank you so much for making the arranging of my husband's funeral as painless as it could be. Staff in the office and on the day were so professional and kind and the funeral itself went well.

5 Lisa Thompson 7th Mar 2022

Michael Skinner at the Cleeve Wood branch has dealt with my mum's funeral from start to finish other than the funeral itself, which took place in Plymouth. He has been extremely helpful in explaining the process every step of the way and taking steps I assumed I'd have to do myself. I wouldn't hesitate to recommend. Many thanks

5 Peter Vincent 7th Mar 2022

Everyone was extremely caring and supportive throughout the whole process. 

5 Ian Gazzard 28th Feb 2022

Sara, Mark & Pete Davies were fantastic and so were your two drivers on the day.

Regards
Ian

5 Alan Joseph Dann 28th Feb 2022

Everyone was excellent from start to finish, and a special thank you to Mark Stevens who was absolutely superb. Thank you all 

5 Sandra Taylor 28th Feb 2022

Very friendly, helpful and accommodating. Would use the Funeral parlour again

5 Brian Budd 28th Feb 2022

Excellent

5 Claire Jones 28th Feb 2022

Thank you for your excellent care and service, it was much appreciated. Mark's care of us on the day was particularly helpful.

5 Morag Moffat 22nd Feb 2022

kind and friendly service they give you what you ask for without talking you into extras my mother was happy with the care and speed things were done and I'd recommend co-op funeral group to anyone who has lost a loved one

5 Linda Britton 21st Feb 2022

Thank you to all your staff for your excellent attention to us before and during the funeral once again many t hanks

5 Catherine Gilpin 21st Feb 2022

Mark our funeral director was very sensitive towards the family in such a difficult time. Everything was well organised and clearly understood and the funeral went very well.
The family appreciate all his support.

5 Chris Devrell 21st Feb 2022

Mike Skinner and his colleagues at the Coop provided an excellent service to us for my father's funeral. It was very professional and personable and delivered perfectly, everything went completely smoothly making the best experience for the family and friends. Thanks Mike.

4 Delia O'Connor 15th Feb 2022

All staff members that I dealt with were warm, friendly and reassuring. All aspects of the funeral, including every element of costs, were explained clearly and there were no additional expenses incurred. The day of the funeral ran seamlessly and as a family, we could totally rely on our funeral director’s professionalism so that we could give our mother the send off we wanted. 

5 Vanessa Evans 14th Feb 2022

Thank you to Lynne. Mark and Sara for their input, support, reassurances, and clear and transparent communication during a difficult family time.

5 Jennifer Hobbs 14th Feb 2022

Service provided was excellent in every respect from first meeting and felt very personal to the family which is what is needed at such a time.
Nothing was too much trouble.

5 May Tang 14th Feb 2022

Excellent service 

5 Michael Westacott 14th Feb 2022

The support given by everyone involved in the funeral of my brother was carried out in a professional and sympathetic manner. Thankyou. Would recommend The Co-op Funeral Care.

5 Trevor Thomas 7th Feb 2022

The whole process from end to end was a professional and caring approach. Thank you Kim and the rest of the team for making the a pleasurable experience at such a sad for me and my family.

Excellent service and would very much recommend to others

5 Ian Jefferson - Gleed 7th Feb 2022

Mark, our funeral director explained everything clearly and was sympathetic and helpful, 1st class service.

5 Ross Dunsford 31st Jan 2022

The Coop (Downend) team have been fantastic throughout what has been a very difficult time for my family. Always professional, respectful and caring. Special mention to Sara and Mark, both of whom are a credit to the company.