Co-op Funeralcare, Downend

5 Mark Woodman 8th Apr 2024

Really helpful and understanding. Straight forward advice in a difficult time

5 Allan Phelon 8th Apr 2024

Downend Co op Funeralcare were excellent from start to finish in advising me and arranging my Mother's funeral.
Top marks to Director Tracey, her team and celebrant David Miles for a wonderful service.
Thank you.

5 Shelley Cook 8th Apr 2024

Service provided was excellent, timely and to plan. Order of service by celebrant David Miles was much appreciated and combined just the right amount of humour and dignity. Many Thanks

5 Denise Wembridge 8th Apr 2024

From the moment I came into your office and met Tracey I felt we were in safe hands. She was very considerate and sympathetic.  Peter Davies visited the house and discussed the type of funeral service we wanted . He was also the person we would have wished for. On the day of my husband’s funeral both of them did a fantastic job and we have no cause for any complaint. They made that sorrowful day much easier for me and my family. Thank you.

5 Rachel Stevens 3rd Apr 2024

The staff at Co-op Funeral Care in Downend, Bristol, provided a sensitive service at a difficult time. They took the worry out of making the arrangements when living a considerable distance away, ensuring that everything was taken care of.

2 Jo Milosevic 3rd Apr 2024

Unfortunately I wasn’t given the date of my mums direct cremation and details of her jewellery, which I was promised.

5 Christopher Noonan 30th Mar 2024

We were well taken care of throughout and after

5 Martin Scull 26th Mar 2024

Very pleased with the service provided, very good communication and everything went as hoped.

5 Alison Benefield 25th Mar 2024

The team looked after not just my late father but myself and my family as well. Respectful at all times and seamless professionalism. Sincere thanks to you all.

5 Sadie Stewart 25th Mar 2024

The Co-op staff made arrangements for my husbands funeral.
All the staff were compassionate, caring and followed arrangements planed by the family and kept contact with us to make sure everything was correct at a very difficult time.
I’m so glad we choose them.

5 Richard Collin 25th Mar 2024

Great service and support.
Would always use.

5 Stephen Higgins 19th Mar 2024

Excellent serive from start to finish.

5 Christine Cooper 18th Mar 2024

Excellent staff who guided me through the process with care and empathy 

5 Barbara Davies 18th Mar 2024

On behalf of myself and all the family I would like to thank Michael Skinner and his staff. Nothing was too much trouble, they were extremely thoughtful and caring. From start to finish they made the decisions and arrangements as easy as they possibly could, hence the day of the funeral ran really smoothly. I'm sure it cannot be easy dealing with so much grief every day. I would have no hesitation in recommending Co-op Funeralcare in Downend.

5 Dana James 18th Mar 2024

Everyone we dealt with made Dads passing so much easier for us and Thankyou so much for all you done for us x

5 Christine Bowyer 18th Mar 2024

Outstanding level of service from start to finish they made a very difficult day very manageable, sincere thanks to all involved.

5 Garry Vardon -Smith 18th Mar 2024

Masters of their craft, kind, capable, organized and professional. Took care of everything including all the pressure. Thankyou Vicci and Michael.

5 Nicholas Metcalf 13th Mar 2024

Lyne was very professional and helpful . Good communication .
Mike was a great help .

5 Debbie Plummer 12th Mar 2024

We felt guided and supported by Maddie and the team with all the arrangements for my dad’s funeral. Everyone we came in contact with had the same calm professional manner and the service we received was extremely respectful and dignified. 

1 Philip Tagholm 11th Mar 2024

Completely misprinted the order of service.
Ignored key elements of the complaint. Still awaiting resolution.

5 Alan Down 11th Mar 2024

Every one was very compassionate, professional and extremely helpful arranging mum’s funeral at a very difficult time. Special thanks to Vicki and Mike.

5 Jayne Skuse 5th Mar 2024

I was very pleased with the help and guidance provided at this difficult time .it all went so smoothly. Well organised
Thankyou Jayne and Yan

5 Lorraine Gould 4th Mar 2024

The service we received from start to finish was excellent

5 Fiona Turner 29th Feb 2024

From the start, Mike, Sara, Maddie, Lynne and the whole team at Co-op Funeralcare, Downend were absolutely amazing. Each of them were compassionate, caring, friendly and yet extremely professional in every way. Every contact we had whether face-to-face, by e-mail  or over the phone was straightforward. All our questions (and we had hundreds) were answered clearly, and all our perceived problems, dealt with swiftly, with the utmost patience, attending to every little detail we requested. I felt they had true empathy for our family and the funeral went very smoothly. The Hearse was sparkling, the attending staff very respectful and they made the whole sad experience as bearable and as easy as it could have been. Thank you so much for everything  🙏🏻

5 Richard Phillimore 27th Feb 2024

Our mother’s final journey was completed in a very dignified way. The funeral process was dealt with sensitively and the wishes of the family met all the time. Nothing seemed to be a bother and the staff were very welcoming, professional, helpful and friendly.