Co-op Funeralcare, Tilehurst

98 reviews

Latest Verified Reviews

Edward Heard 31st Jul 2023

I could not have wished for a better service From start to finish The level of professionalism on the day of the service was exemplary Nothing was too much trouble

Trudie Maidment 24th Jul 2023

I can’t praise Beth and Alistair enough.  They made a very emotional time very easy and stress free.  Thank you so much 

Barry Cook 10th Jul 2023

Beth was great and helped me through the process with great kindness and sensitivity.

Reviews

Location

104 School Road
Tilehurst
Reading
Berkshire
RG31 5AX

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About Us

As Co-op Funeralcare, Tilehurst is not a member of Funeral Guide, we cannot show up-to-date pricing or service information.

If you are in need of a funeral director, Funeral Guide does have contact information for other funeral homes nearby. To find out about any of these homes, please click on one of the funeral directors below.

Co-op Funeralcare, Tilehurst is an ethical, member-owned funeral director in Berkshire. Co-op Funeralcare is the UK’s largest funeral services provider, with a long history of proudly serving the local community. They are owned by their members and promise to always keep you at the heart of their service when helping you to arrange a funeral. You will be treated with care and respect, ensuring that you have both clarity and reassurance that every choice you make is the best one for you.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Co-op Funeralcare, Tilehurst can help you plan the perfect goodbye. You can choose from a wide range of coffins, from traditional woods to eco-friendly alternatives such as bamboo, wicker or even cardboard.

Their Reading funeral home can provide a wide choice of funeral vehicles, from traditional hearses and limousines, to a horse and carriage. The Co-operative work with the country's largest florist, meaning that every kind of floral tribute will be available to you.

As well as providing funeral services in Reading, Co-op Funeralcare, Tilehurst take a positive, active role in the community, giving back to those in the local area through support programs and outreach to other local businesses. Community is at the heart of every Co-operative branch.

During weekdays, Co-op Funeralcare, Tilehurst in Berkshire is open from 09:00 - 17:00. If you need help outside of these hours, there is a 24-hour phone service you can call. Visiting hours on the weekend can also be arranged by appointment.

Telephone Co-op Funeralcare, Tilehurst today to find out more about the services they provide, and begin arranging the perfect farewell for your loved one. Their team of professionals are on hand to listen, advise and guide you through all your options, 24 hours a day, 7 days a week.

If you own this business and would like to enhance your listing on Funeral Guide, please click on the button at the top of the page to find out more information.

Verified Reviews

Verified Reviews

  • 5 Edward Heard 31st Jul 2023

    I could not have wished for a better service
    From start to finish
    The level of professionalism on the day of the service was exemplary
    Nothing was too much trouble

  • 5 Trudie Maidment 24th Jul 2023

    I can’t praise Beth and Alistair enough.  They made a very emotional time very easy and stress free.  Thank you so much 

  • 5 Barry Cook 10th Jul 2023

    Beth was great and helped me through the process with great kindness and sensitivity.

  • 5 Jane Tipper 20th Jun 2023

    Everything was as we had planned. Brilliant service all round.
    Many thanks.x

  • 5 Julia Nikomanis 20th Feb 2023

    We were very well supported with planning the funeral needs of our late mum. The staff were professional warm and welcoming.

  • 5 Alan Campbell 20th Feb 2023

    Everything exactly as we asked for outstanding service from the CoOp 

  • 5 Brian Halvorsen 20th Feb 2023

    At first not a good start as no one knew where my mum was, and they lost her. really distressing. After speaking to Simon who works at Reading he was magnificent and helped, Diane who also works at Reading same again very professional. The female director who was in the car with my mum on the day of her funeral was absolutely outstanding and gave me love a care which I needed. Reading as a team very caring. Your call centre at Manchester needs a lot of work and training you can’t have people working in this environment and not have a care in the world. As I said co-op lost my mum and took 2 hours to find her, I wanted to speak to a manager as this was so distressing they told me she was too busy to talk to me. Reading branch outstanding but for your call centre very very bad, if some one wants to call me I am on 07889676197 darren 

  • 4 Richard Davis 31st Jan 2023

    Once we actually managed to register Dad's death and get the green burial form, everything was great and the staff at the Reading branch lovely, with a special mention for Alastair who was the perfect mix of friendliness, efficiency and professionalism, but up until then, it was quite stressful for my 88 YO mother .

    Dad had pre-purchased a plan some 10 years ago so we had a number to call, Co-Op's ( I assume out-sourced?) central call-centre operatives who we initially had to deal with were less than great, and certainly not what I would have hoped for at this time. The real negative though was the Co-Op company policy of not being able to arrange the meeting and dates for anything until after the registrar appointment has happened and that green form has been received made it a more stressful time than I would have hoped, as our local council is booking 2-3 weeks ahead for appts to register a death, and the crematorium, churches, hotels, etc also, of course, have lead-times after that.
    Thankfully through persistence, we managed to get an earlier cancellation appointment with the council to register, but it was quite a stressful period for my mother and this Co-Op policy ( the registrar told us no other undertaker has it) has caused Mum re-consider who she is purchasing her funeral plan from- a great shame as the actual local staff " on the ground" at the Reading branch are fabulous. 😔

  • 5 Trudy Duncton 3rd Jan 2023

    When we viewed Mum, she looked lovely as if she was asleep. Everyone was very respectful and talked us through everything. They went out of their way to make sure everything went well. We are all very grateful to all at the Co-op and would like to thank you all very much

  • 5 Susan Jones 3rd Jan 2023

    Thank you all xx

  • 5 Alison Rosier 3rd Jan 2023

    I have never met such kind, sensitive staff, whether it be communicating over the phone or meeting in person, everyone was amazing.
    Diane who went through arrangements,, Alistair and the young lady with him who met us at the crematorium whose name I can't recall, and the two young men who took my dad into the Co-ops care from his home late in the night.....
    Everyone has been so thoughtful and caring.
    My family and I are so very grateful.

  • 5 Yvonne Singleton 19th Dec 2022

    I cannot rate them highly enough, they were so kind, and caring, nothing was too much trouble.

  • 4 Lorraine White 12th Dec 2022

    Contacting bu phone not always easy otherwise excellent

  • 5 Catherine Mee 26th Nov 2022

    Thanking everyone involved Diane, Toni-Ann, Alistair and our 2 drivers were amazing. So much support throughout. Definitely would use the service again

  • 5 Stephen Franklin 14th Nov 2022

    Myself and my children were very impressed with the service you provided us with.We would like to thank Diane Allison for the professional job that she did,and also she was very caring.On the day of the funeral,Alistair also did the same.Thank you very much from the Franklin Family.

  • 5 Dawn Phillips 5th Oct 2022

    As a family and having not done this before, we were very grateful for the help and support that was given from start to finish. Everyone was very understanding and very thoughtful. 

  • 5 Mena Francis 4th Oct 2022

    Thank you all for being so professional yet compassionate from start to finish. Nothing was too much to ask of you all and the day went very smoothly with many comments on how special a send off it was for our Dad.

  • 5 Julie Clements 3rd Oct 2022

    This is the first time my family and I have had to deal with arrangements for a funeral. Diane and the team have been absolutely fantastic. At such an awful time, they have been very, compassionate, professional, pointing us in the right direction every step of the way. Most of all, Diane especially has been so wonderful regarding our Mum. She has been nothing but very kind, caring and  very respectful and we will be forever grateful for her for that. What a wonderful person you are Diane. Also Kevin and Simone who have also been truly amazing. Thank you so very much co op team. Julie 

  • 5 Ryan Clift 3rd Oct 2022

    The day went absolutely perfect for my wife thank you 

  • 5 Susan White 7th Sep 2022

    The Co-op Funeralcare Tilehurst’s service is outstanding. A special mention must go to Elizabeth Woodray, the funeral arranger. Her care and attention to detail was incredible.

    She was exceptionally thoughtful and respectful in her handling of my sister’s wishes and matched the celebrant perfectly to my family and my sister. So many funeral guests said what an amazing service it was and asked whether the celebrant was a family friend. 

    My family shall forever be grateful for the care, respect and love shown to us by Elizabeth and her team at the Co-op Funeralcare Tilehurst. 




  • 5 Ray Lloyd 30th Aug 2022

    Verge professional

  • 5 Sylvia Will 27th Aug 2022

    They were very respectful to all our wishes.
    All went extremely well.

    The only thing was we had to take the earth from small plastic bag as opposed to a small basket which they had obviously forgotten to bring.
    But they did apologize.

  • 5 Joanna Cole 23rd Aug 2022

    Elizabeth, at the Tilehurst branch of Co op Funeral Care, was absolutely fantastic. She was so supportive of me and my Mum. She worked so hard for us. I felt like my Dad was in safe hands. Elizabeth respected what we wanted and I feel she is completely trustworthy. I would recommend Elizabeth and this branch highly. 

  • 5 Vipul Patel 23rd Aug 2022

    Coop Funeral Care were so kind and caring.  They made the whole process so easy.  Elizabeth at the Tilehurst branch was simply wonderful. Darren was our Funeral Director on the day and he was brilliant as well.  I would highly recommend Coop Funeral Care.

  • 4 Patricia Morgan 22nd Aug 2022

    Prior to getting an excellent service from Tilehurst
    Before was very disappointing local branch was unavailable to answer phone all day
    After many calls put through to southampton
    And Manchester 

     branches .My husband was at home for  six hours waiting to be taken away by a delightful lady name Elizabeth 
    So it was a very difficult day, 
    Very disappointed with the service

Address
104 School Road
Tilehurst
Reading
Berkshire
RG31 5AX

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Latest Verified Reviews

Edward Heard 31st Jul 2023

I could not have wished for a better service From start to finish The level of professionalism on the day of the service was exemplary Nothing was too much trouble

Trudie Maidment 24th Jul 2023

I can’t praise Beth and Alistair enough.  They made a very emotional time very easy and stress free.  Thank you so much 

Barry Cook 10th Jul 2023

Beth was great and helped me through the process with great kindness and sensitivity.

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