Heritage Funerals

5 Zoe Harcombe 16th Nov 2020

My father died suddenly and my mother, brother and I cannot recommend Heritage Funerals highly enough. Organising a funeral is difficult enough - with current restrictions it's even worse. From the moment I called their 24-7 number, early one morning, and spoke to a warm and wonderful woman called Nikki, I knew we had chosen the best people to hold our hands as we arranged our first funeral.
From chasing the GP and coroner for the death certificate to arranging the obituary in the local newspaper, this small family firm takes care of everything. They gently advise when you clearly need help and they present options, so that you can be guided with the many choices that arise when you're grieving and less capable than usual.
Rosemary does the service - as religious or not as you like - and she is just fabulous. We had friends after the service ask how long Rosemary had known my father (she'd never met him) - that's how well she captured his memory.
On the day, the funeral director, Ieuan, was an absolute delight. He did all the thinking for us from leading us (and everyone else) in what we needed to do to collecting flowers and spare orders of service afterwards.
Honestly - this team is just the best - we will sadly need to use them again one day and we definitely will.

5 Marilyn George 8th Nov 2020

The family were grateful for the professional caring, respectful and dignified way that mums funeral was organised and managed throughout. The team at Heritage created an environment that felt safe to leave mum in their care, which instilled confidence for all the family that loved and cared for her. The funeral service was faultless leaving all that attended fulfilled and at peace.

5 Dawn Read 28th Oct 2020

The ladies and gentleman have made this difficult time as painless as they could. Heritage have so far been brilliant and explained everything to me on day one. It's been easy and they are very compassionate to how we are all feeling right now. They are very competitive in price too, with no hidden extras like I was expecting.

5 Deborah Bolger 19th Oct 2020

Excellent service went above and beyond in a difficult time very grateful
The Bolger family

5 Angela Hughes 26th Sep 2020

We were very pleased with the kind, caring & compassionate way that all the staff at Heritage in Dunstable, looked after our Jim and for the thoughtful, considerate way everything was arranged, from collecting Jim at the hospital & taking care of him to the lovely service at the Vale. Nothing was too much trouble and the little extra's were a lovely touch. Thank you Heritage, we would highly recommend you.

5 David Oldham 14th Sep 2020

Heritage funerals showed great empathy in our time of grief.
Their support & helpfulness was paramount in our time of need.
We shall be forever grateful.

Kindest regards
Steve Ward 

5 Stacy Spurdle 23rd Aug 2020

I thank you all from the bottom of my heart for everything you have done to support us from the very beginning. You listened though the laughs and tears and supported our crazy ideas to give Dad the best send off. Nothing was ever rushed and nothing is too much. The morning of the funeral I was able to bring pictures from the grandchildren to put in with Grandad. Asked if we could detour past the old house and Dads work and even at the last minute these wishes were met. Even now, the support you are giving mum is above and beyond. You are not just funeral directors but have become friends. I am forever grateful for everything you have done and continue to do for us.

5 Jocelyn McAuliffe 22nd Aug 2020

Excellent organisation & planning. Professional, compassionate, kind, patient & tremendous attention to detail.continual support throughout - it was absolutely incredible. The service was flawless. I would recommend Heritage Funeral business with confidence.

5 Brian Evans 18th Aug 2020

We received excellent service through this very hard time and nothing was to much trouble.

5 Lynn Howe 18th Aug 2020

Amazing service and amazing staff, nothing was too much trouble 

5 Simon McConnell 18th Aug 2020

Heritage were professional and understanding from the moment we walked through the door , not pushy and  listened to what we needed and guided us through a very difficult time , I would not use anyone else if need to again 

5 Joanne Holdstock 18th Aug 2020

Very professional and extremely helpful. 5 stars